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Clothing Purchase

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Clothing Purchase Reports & Reviews (5)

• May 08, 2025

Looking to buy Canadian, this company presents as Canadian—with name Smith Canadian. I ordered two bras being advertised. Merchandise arrived with wrong size, very cheap fabric. Return address is to China.

• Apr 25, 2025

The company advertises itself as a Canadian brand founded in 1990. The story they posted on Instagram said they were closing because the owners are going on a retirement trip. They seem to use Shopify, but then tracking was unavailable through the app. When I looked further into the website, it is hosted by a company in the Netherlands. When I asked to return the product, which was of very poor quality, they offered to refund me 25% of my order. When I insisted on a return, it came out that the merchandise must be returned to China.

• Mar 19, 2025

Company is listed as Canadian

Products actually come from Asia and are very poor quality. Credit card transaction is through the Netherlands

Site reports 30 day money back guarantee. Company is now refusing to refund and require I pay $30 to return the product to Asia

• Jan 28, 2025

Online order was placed. 2 weeks after not having received confirmation of shipment or delivery I emailed the company. Two days later they replied stating the order was lost and they would create another shipment. A week later I received a shipment which is not what I ordered and the quality was extremely poor.

After re-contacting them to advise of this issue, they initially offered to re-send the item and I keep the item I received. I responded that I wanted a full refund. Over the next few weeks of receiving fewer replies from them, they initially offered 40% refund, then eventually a 70% refund. I insisted on returning what I received and to be fully refunded. They have not replied since.

Essentially, an order is placed and paid in full. The customer receives an item worth only pennies to the dollar so they offer to refund only a portion of what you paid. The money is never refunded. In some cases they will demand you leave a verified high praise review of their company on their website and if verified, only then will they refund your funds. This is never followed through so the customer is left with having paid for something you did not order or want. This is fraud.

• Jan 18, 2025

Hudson Toronto is advertised as high end quality clothing serving Canada. I ordered a jacket. First it didn't come, and I had paid extra for expedited shipping. then three weeks later it arrived. I paid $134 which was 1/2 price!! The jacket was of extremely poor quality. I tried to send it back and they want me to pay to send it from Nova Scotia to China! Now they will not respond to my emails. They do not have a phone number. I have since read reviews. Canadians need to be warned about this company as once you have spent your hard earned money, you will never get it back!

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