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Beachsissi Reports & Reviews (4)

- Grand Rapids, MI, USA • Jun 21, 2023

I purchased a bathing suit from this website on May 26, 2023 for $41.98 and have not received it. I had also purchased two other bathing suits from two different websites that same day and received them 10 days later. I have tried emailing them and they responded saying that they cannot find my order. I am guessing it was not Beachsissi that took my money

This company is a sham!! Stay away! I ordered 6 bathing suits none of which fit and when I tried to return they said the address was in China and that I had to pay for shipping which was $250 before I could get a refund. Almost what I paid for the suits, $284.91. Now I'm stuck with awful suits and no refund. On the website it says the company is located in England; that's a lie and false advertising

- Ceres, CA, USA

 I ordered some swimwear; they state a 15 day return policy. These are the options they gave upon contact to make a return so cost prohibitive. If they had stated this upfront I would have NOT bought anything's from them. Shipping to China is more expensive than shipping to IS and the product came from a US address.

Natalia (Beachsissi)

Jun 22, 2021, 17:17 GMT+8

Hi Judith,

Thanks for contacting.

To help you fix the problem effectively, there are 4 options for you to select:

A) Exchange for One Free Item: we resend you 1 new item with free price instead of return. (Most customers choose this)

B) Exchange for New Items: we resend you 3 new items with 50% off price instead of return.

C) Fast Partial Refund: You don't need to return. we can refund USD$3 for each return item. This way can save your much effort and time.

D) Return for full refund: Please mail them out within 7 days and offer the valid returning tracking number.

Our return address is:

Receiver: Lixuan

Detailed address: Eastern Side, 4th Floor, 15th Building, Qiyate Business Centre, NO. 999, Rd Jiangyue, Pujiang Town, Minhang District.

City: Shanghai

Province: Shanghai

Zip Code: 201114

Country: China.

Phone number: +86 17301192901

Notice:

1. All returned items must be in their unused condition with the original packing. We do not accept the returned item that was worn, damaged, washed, smelled weird or altered in any way.

2. Please leave a paper slip with your order number, legible contact name in the package, this would help us to target your order quickly after received your parcel.

We are not responsible for any emergency in shipping of return.

Contact us if you need help, we will offer you feedback ASAP.

Best wishes

For more questions about return policy, please refer to: https://www.beachsissi.com/pages/return-refund

For more questions about shipping, please refer to: https://www.beachsissi.com/pages/shipping

For more questions about size, please refer to: https://www.beachsissi.com/pages/beachsissi-size-measurement

- Canton, MI, USA

Do not purchase from beachside if you may want to return - you will have to mail back to China!

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