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Atlasfin.com Reports & Reviews (3)

- Reading, PA, USA • Jun 01, 2025
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I signed up for Atlas Credit Card about 2 months ago, after I signed up i put in all my credentials and I confirmed my email and phone number. when I tried to log onto my account on the app it says my account doesn't exist and only gives me the option to sign up since I supposedly "don't have an account", but they charged me $10 on my card so how is it possible I signed up and yet I don't have an account but they also charged my bank account. I said this must be some kind of glitch so I gave them the benefit of the doubt. Customer service is AWFUL, they do not have live agents and if you want help, you have to call them and leave a detailed voice message and they will get back to you in 2-3 business days, or you can email them. I called and left a voicemail message and no one got back to me, I only got an automated text saying thanks for contacting them and that they will get back to me and they never did. The second month comes by and they charge my account again $10 and when I try going back to the app it still says I don't have an account with them but I can sign up. I contacted my bank and they told me to reach out to the company via email, they got back to me 3 days later and they finally took me seriously because I threatened to take legal action against them because what kind of shady company is this. I demanded my money back and they kept offering me points, I told them I was not interested in any damn points, to just give me back my money. This is awful customer service and this whole situation is shady, I contacted my bank and they even said this is all very shady and are working to get me my money back and are going to block any future transactions from this shady "credit builder". I wouldn't even recommend this to my worst enemy.

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- Pineville, LA, USA • Feb 06, 2025
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I was on Facebook and I was scrolling through posts on my page and came across Atlas financial, and they advertised quite a good description of saving credit for customers if qualified, they advertised that they were a credit card service and a debit card service and that their banking establishment accepted, almost any credit bad credit no credit And they also stated at the end of their advertisement that if denied, they automatically gave you $50 granted I get to sounded too good to be true but hell I need $50 so I filled out the banking information and upon hitting done all of a sudden when I hit done it just booted me out and sent me all the way back to my main homepage on my Facebook it did not say they accepted it. It did not say they denied it. It did not say error. It did not say a single thing except for the page on my phone blinked, and it sent me all the way back to my Facebook homepage Conveniently they have all my banking information, my Social Security information and everything so upon trying to find out what happened and if I qualified, if not, if I didn’t, can I get the $50 etc. when I call their customer service number they proceeded to tell me they have no customer service numberthat the only reason this phone number is there is to sit 30 minutes on a recorded line just to tell you to email their service through the app that conveniently doesn’t work now And that you need to contact their customer service number that they have live agent standing by for help and etc., but yet you cannot get a single live person on the phone so after I got aggravated and gave up on that by the time I exited out of my Facebook, I was contacted by a sketchy Cell phone number granted it was not a business number or a private number or whatever it was a private number that my iPhone identified as some out of country number and they were texting to me when I tried to call the phone number. It rang one time and picked up and I could I could hear somebody talking for a split second and then it went back to ringing in which I thought was extremely odd. Then it rang about 15 or 20 times and nobody answered well when I sent him a text message and said somebody needs to contact me before I get the police involved for fishing and collecting my banking information against my wheel etc. I went to call the number back and it’s been disconnected or I’ve been blocked

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- Lenexa, KS, USA • Nov 21, 2024
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This came across as a credit card offer. I went through the application process then it was asking for my bank account info to verify, then connected to it through Chime. Then without me being able to confirm or change my mind, it made me login to an app. Now I can't get ahold of anyone. The number goes to a VM. The online chat is automated. I've tried to cancel the account and request my account not be charged but I can't get ahold of anyone. The chat said I had to speak to someone to cancel...then let me type a message that has been unseen.

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