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Apple Care Support

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Apple Care Support Reports & Reviews (1)

- Roxboro, NC, USA
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They have called via robot and left messages every 30 minutes this afternoon. I finally answered one the Apple Care Support person had an Indian accent and was calling from a busy call center. I could hear the chatter in the background. He wanted to alert me of a security breach in my apple care account. Claimed someone had signed in from Russia or France. Said it was urgent that I secure my account but wouldn't tell me the steps how to do it. Wanted me to log account and have him walk me through the steps. I refused and said I would write down the steps and do it asap on my own. He insisted on rescheduling the phone call. I insisted on writing the steps down and working it out myself. He yelled at me. I yelled back and he hung up. That was definitely not Apple Support.

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