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After booking, online travel agent tried to upsell to a more expensive airline ticket

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After booking, online travel agent tried to upsell to a more expensive airline ticket Reports & Reviews (1)

- Lewisville, TX, USA • Apr 16, 2025
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My son booked me a flight through Farporto. A person called me saying they were the booking agent. I was informed there was a problem with my return flight. I was told that they could not accommodate the dates and times of my return flight. I was offered a return flight that was two days past when I needed to return. I told the agent that would not work for me. I explained the dates and times that I selected would work for me. The agent then said I could keep the same time and date if I upgrade from my economy to the next level which was maybe basic economy for 120.00 both ways. He said the airline had oversold my economy and the only way to keep the same date and time was to upgrade the ticket. With the upgrade the total cost would have been around 469.00. He said I couldn't get a refund or voucher. The upgrade was all that could be done. SCAM!!

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