24hmoldinspection.com Reports & Reviews (1)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for 24hmoldinspection.com, help other victims by adding it!
Scammer's website 24hmoldinspection.com
Scammer's address 21241 Ventura Blvd #166, Woodland Hills, CA 91364, USA
Scammer's email [email protected]
Country United States
Total money lost $380
Type of a scam Home Improvement
Upon following up with the company, we were informed that the mold test results had been lost, and there was no record of the testing being completed. The office manager, Karen Jimenez, told us that 24 Hour Mold would send out a technician again to take another test. That technician never showed, nor did we hear from 24 Hour Mold explaining for the no show. When we called again, they apologized and said a technician would arrive within a few hours, and again that technician never showed up. After this second time that the technician did not show up, we requested a refund of $380, the amount we paid for the service that was not delivered. Karen Jimenez agreed to this refund on July 19, 2024, and we were told the refund was being processed. Despite multiple follow-ups via phone calls and emails, we have been continuously given the runaround.
To this day, we have not received any refund, results, or satisfactory communication. The company has failed to follow through on its promises, and I believe we have been the victims of a fraudulent service. My wife and I have been extremely patient, but it appears that this company has no intention of reimbursing us for the service they failed to complete.