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1(866) 712-7753

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1(866) 712-7753 Reports & Reviews (1)

• Oct 18, 2024

I downloaded an APP Facetune. They had a free trial for 7 days. After the 2nd day, I cancelled my subscription & deleted the app.

A few weeks later. There was a charge for $82.

I disputed it through Apple, they denied by refund.

I reached out to the app developer, who said it was a glitch & I was entitled to a refund, but had to request it through Apple.

I tried disputing the decision to not refund me & it was declined again!!

Then I called Apple, they refused it.

I emailed Facetune several times & they kept advising me of the glitch & said refunds must go through Apple.

Apple is taking the money if hard working people & not refunding it, even when the app developer advised me I am entitled to a refund.

A big corporation like Apple, stealing from people!

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