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The preloved bag shop

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The preloved bag shop Reports & Reviews (133)

• Mar 25, 2024

Likely fake. Asked for proof of authenticity (which their website claims they are happy to provide), and was given a rude response and blocked.
Rude & Unprofessional

+2
• Apr 03, 2024

I had the same experience. It’s her husband Shai. He’s running illegal businesses and tries to intimidate people. I received a fake bag too and they blocked me!

• Feb 07, 2024

I’m so embarrassed that I fell for this scam of business. I’ve purchased other authentic bags from second hand resellers and always had the best experience.
As soon as I saw the package in my mailbox, I knew it was fake. You don’t shove a Gucci bag into a plastic mailer.. come on. The zippers are so cheap, I almost laughed when I saw the bag.
I’ve heard rumblings that this business is fraudulent and I didn’t do my diligence, I only wanted to save a few some money. I thought she seemed legit because she had a Shopify website.
Never again. I’ve reported her Instagram and will continue to do.
Please do your research. After reading through all these comments, I’m shocked she’s still allowed to operate.
How does she live with herself knowing she sells fake [censored] and take hundreds of dollars from honest people?!

+2
• Apr 08, 2024

I’d like to confirm another successful authentic purchase! Excellent seller. I’m a verified purchaser you can search me by my username!

• Mar 23, 2024

I just ordered a bag and it arrived as authentic, although there was no box or padding of any kind to protect it, it’s 100% authentic. Had it authenticated and you can just tell. As someone else mentioned on here, nobody has posted a picture of the fake bags they are getting.

• Feb 19, 2024

I was sent a purse that had a foul odour and when asked what the smell was via Instagram message i was told to air out outside ... what are you saying air out..he/she blocked me I have since reported them scamming on Instagram
Plus the purse has been outside in minus canadian weather and still has this poignant smell.
I should of check this space prior to doing transaction with this scammer.

• Nov 24, 2023

This woman sold me a fake Louis V. Once I received the bag and questioned her about it-she blocked me!

+2
• Oct 18, 2023

I went to buy a bag, and her autodeposit for my payment was blocked. I had to call the bank and it was blocked by the fraud team because of something on the merchant side - I’ve never seen an autodeposit blocked before, so I had to get them to release the payment back to me. Glad I did and didn’t go through with the purchase because it looks like her stuff is all fake. Not surprising. If it’s too good to be true, it generally is.

+8
• Oct 18, 2023

So strange! I’ve bought two bags and have had them both authenticated. She’s definitely a bit short but the bags are not fake ?

• Oct 13, 2023

Inquired about a bag and this was their response - incredibly curt and rude. But I suppose it was a blessing in disguise because I did some further research and discovered this page. I’ve purchased pre-loved luxury before and have never been treated like a criminal for asking follow up questions. Serious red flags - so glad I didn’t purchase! A reputable company would never treat a potential customer this way.
So rude!

+8
• Oct 15, 2023

What an ignorant individual! I literally asked a dimension and she fired back at me like I was the dumbest person ever. “Google it! Literally not that hard!” Then I came on here and see all this stuff! I just saved myself $1000! How are they allowed to have an IG page still with all these claims? Unreal.

• Oct 03, 2023

I tore my MCL and my husband wanted to surprise me with a get well present. I had been eyeing an LV neverfull on her instagram and my husband bought it. He spent over 1200 dollars. When it arrived it had a huge stain in the interior …. And was quite clearly fake. The strap broke shortly after I began using it. In my most vulnerable state laid in my bed and cried. I can’t believe we fell for this scam. I wish I could get my money back for this but I think it will just have to be a hard lesson learned. One thing I take solace in … is that karma is real…. And after reading all of the comments on here … these people are in for it. How they sleep at night is beyond me. I will remain fine with the universe taking care of them. But plz do not buy from any of these people it’s a horrible scam!

+9
• Sep 29, 2023

I asked if they had a layaway policy, and then fell asleep because I was on night shift and didn’t see the notification, and she starts talking rudely to me for asking a question, telling me i’m making a bad first impression? When I was interested in a product. Rudest interaction I’ve ever had with a retailer.
Super rude over a legit question.

+2
• Oct 09, 2023

Yep! Add "paranoid" to that.

She posted an image of a L.V. suitcase to Instagram, but described it as a "trunk". Confused, I replied, "This is a suitcase, not a trunk, no?" (Suitcases and trunks are both considered as LUGGAGE by L.V.)

It was a query for clarification, not criticism.

Less than two minutes later, I received a DM from her: a hasty, flippant, "Blocked so fast".
🧐❓

Blocked ... for asking a question?

I'm glad I've not purchased from her and hope my friends (who I referred to do business with her) won't either.

I've sent a direct email and comment via live chat. I'll either receive no response or another rude one, I'm sure.

• Sep 23, 2023

I bought a Chanel wallet from this seller. And is a fake. I regret not doing my due diligence. Can someone please help me file a claim against them? I have proof of conversation and payments.

+9
• Sep 29, 2023

I’ll message you :)

• Aug 30, 2023

In addition to selling fake bags, Shai and Tahlo (Ison) Azoulay also steal deposits and run. I sent them $200 for a bag and was promptly blocked without notice. When I called Shai, he told me if I paid the rest of the deposit I would receive my bag but did not address the fact that I was blocked. I assume their plan is to block people, pretend their account got deactivated, and still accept payment.

I have filed a police report and reported them to the CRA. Their business number is 2845231 and should be included in any CRA report. You can find their address here in other comments to include as well. They are clearly pocketing this cash without paying taxes despite including HST, so this should be looked into.

Shai is involved with another business that sells plastic bags and supplies for businesses. They are likely using this legitimate business to launder their money, so I have reported that business as well: https://sandsbagsandsupplies.com/

These people are absolutely delusional and some of the stupidest scammers I have ever encountered. While I am embarrassed to have fallen for their scam, I take comfort in knowing I'm not as dumb as they are. Some mistakes they've made along the way:

- The fake "Jennifer" who keeps responding to comments here using the same language that Shai does in his emails ("spoiled/rotten apples")
- "Jennifer" posted a screenshot from their phone with their Google profile photo cut off at the top left. It clearly is a cut off "T" and not a "J", so we know this is Tahlo
- When confronted with the fact that they only sell bags under $700 on Poshmark (the price at which they don't have to be authenticated), they mentioned a bag that was sold for over $700, therefore linking them to that account, or at least knowledge of it
- They use their real names and are easy to find online

I am excited to watch the downfall of this "entrepreneur." Only time will tell how the police and CRA will handle this.

+22
• Feb 19, 2024

Can some one help to report them and how to get funds back?

• Sep 28, 2023

They are the worst! Literally blocked me for asking what happens to my deposit if the bag sells as they say you have to send to secure the "bag" so to speak. So happy I never bought off these women, no integrity and they are just plain rude.

• Sep 23, 2023

Hello, how can I reach out to you? I would like to file a claim against them as well.

• Sep 05, 2023

I’ll message you.. I spoke with another police officer yesterday..

• Aug 31, 2023

Another mistake they made proving they are the dumbest people in Toronto (specifically the Caledonia-Fairbank neighbourhood): a comment from our friend "Jennifer" on this site is defending the "handbaghangout" account on Poshmark. The funny thing is...in the screenshot they posted as "Jennifer", they are clearly logged into the "handbaghangout" account! What clowns.

• Aug 31, 2023

EDIT: I now believe they did not block me but that their Instagram account was taken down. They are now operating under this account: https://www.instagram.com/theprelovedbagshopp

• Aug 20, 2023

Hi.. I’ve posted before about being scammed by this company.. I filed a police report against Shai and his wife. I also retained a lawyer… message me if you want any info on the draft they are creating. Should be filed and served soon.. if you want to join in, let me know.. it’s time this stops

+14
• Apr 05, 2024

Hi! Am I too late? Shai has been harassing and verbally abusing me since February. I called the police bc he seems absolutely psychotic. There is strength in numbers! Please let me know if I can join.

• Sep 23, 2023

I have messaged you. Please check. I want to file a claim as well.

• Sep 21, 2023

Please send me a message as I am in the same situation and would love to get in on this. She’s now emailing me telling me to watch my mouth, and calling me an “idoit” which she can’t even spell correctly, unreal LOL. Would love to take this awful human down.

• Aug 30, 2023

Charley, let’s figure out a way to connect. I have Shai and Tahlo’s personal email, address, and cell. I also know their sister in law is a consumer protection lawyer. Maybe we should retain her?

• Aug 28, 2023

They only sell authentic items.
You trolls are so uneducated.
1980 vintage pieces .

• Aug 23, 2023

Can we connect, I am in a very similar situation.

• Aug 22, 2023

Oh no. I have bought several items from this seller. How did you find out the items were counterfeit? Thanks

• Aug 17, 2023

Shai Azoulay.. aka Jennifer you blocked me from social media after I called you out for sending me a fake bag.. it’s not authentic.. there is no date code.. it’s not the same bag I have recorded from your Instagram (the one you said you mailed to me).. this is simple.. refund my money and your bag will be dropped off at your warehouse on Bentworth..my friend with York Regional Police will escort me.. you have my email., please transfer the 875.75 back.. I have the proof that the bag is fake so I will win in small claims.. it’s up to you how to proceed. Thank you..
Legal action..
Legal action..
Legal action..
Legal action..

+9
• Aug 17, 2023

This is not even a Gucci bag. This is a pouch that you get with Gucci Perfumes when they have promotions.
She makes holes in them and adds a c[censored] cheap chain and calls them cross-body. 90% of her bags are altered and hardly hold any resale value.
None of them are real wallet on chains or cross-body as she calls them.
If she is altering them, she should let customers know, but this scammer obviously won’t

• Aug 16, 2023

Now the lady who sold me the fake bag is sending me and my friend messages via email… this is harassment and completely unprofessional
Harassment

+2
• Apr 05, 2024

Same! Shai has been harassing me and verbally abusing me for 2 months. They’re actual trash and they need to be shut down! I have the police involved now.

• Sep 15, 2023

Hi,
I tried to purchase a bag and asked an innocent question and suddenly the interaction turned vile. Similar language was used. Luckily I did not follow through with the purchase. I, in the end was blocked on Instagram.

• Aug 16, 2023

So my bag finally arrived. The one that she swore was authentic , then blocked me off of all of social media when I asked for a refund. The bag arrived today and it’s not even a close fake. This company is the biggest scam I think I’ve ever seen. I really wished I did my due diligence and research prior to purchasing this ridiculous looking bag that cost me almost $1000. I’m embarrassed that I fell for this. This company is a disgrace. These people are scam artists. They need to be stopped. This bag is getting tossed in the dumpster. Can’t even pass it off or anything legit even if I wanted to. Such a disappointment.. now I’ll be going to the Gucci store to get a real bag.. should have done this in the first place.

+5
• Aug 16, 2023

Hey troll

I suggest posting the bag on the forum so customers can see the " fake bag "

Also show us the date code inside so we can confirm it's authentic.

Paula the troll.

• Aug 15, 2023

What an unprofessional place this is.. I purchased a bag (100% FAKE) and was informed that their bags are authentic..I saw the exact same bag (flaws and all) being sold again few days after I purchased. I enquired about this and was told “I have 2”… hmmm 2 of the exact same “one of a kind” 1980 prestine bag with the exact smear and flaw.. I had asked for a refund within minutes of sending my transfer to be told “sorry” and was blocked from all accounts when I called her out on this.. Shai Azoulay YOU are not a trusted individual and should he ashamed of yourself. Their Instagram accounts have had 10 different name changes and there are numerous poor reviews all similar to her unprofessional behaviour. I was called a troll and blocked.. I will get my money back.. just a matter of time! Have a great day Shai..and all your fake names.

+5
• Aug 16, 2023

Paula riveria more stop hiding under Fake names .

Your 1980 Gucci Ophidia bag is authentic , please stop hating on a successful entrepreneur.

• Aug 15, 2023

@jenniferliteral aka Tahlo/Shai or whatever fake name you go by just like your fake bags.
How come you are on this page everytime your IG gets blocked? Which is 3rd time in 2-3 months.
If you claim your bags are authentic why don’t you provide an authenticity certificate like most reputed resellers do? And you also claim to be entrupy certified. All your bags look like they came out of a dumpster anyways. You call everyone uneducated? But the way you conduct business shows who is uneducated. Grow up and be respectful!

• Aug 15, 2023

Another troll.

They only sell authentic items .

• Aug 14, 2023

Purchase a bag that was reportedly authentic only to find out it was a fake. Before receiving attempted to cancel order. Was blocked from all social media accounts and can’t get a hold on owner.

+7
• Aug 14, 2023

You do realize she only sells authentic items and all her items can be verified through any third party authentication system.

You also realize not one individual on her has PROOF that any item is fake lol

It's all here say.

She only sells authentic items and prides herself on authenticity.

I've literally ordered 11 products from her.

You individuals are all sour apples who are hating on a successful entrepreneur.

• Aug 09, 2023

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• Aug 04, 2023

Everything was going so well, until I received the product it is completely fake. You can’t even assume it is real the paper work provided is not real, she confirms that all her products sold are real. I’ve contacted my bank and they’ve asked me to go to the police, and hopefully I can get my money back but I am not sure.
Scam
Scam

+1
• Aug 04, 2023

She literally gave you the authenticity card that shows it was sold in 2014.
You individuals are so uneducated it's ridiculous.
I'm a long time client and she's the best !

• Jul 31, 2023

So glad to come back here to see these con artists being put in their place and to see the original IG page with all of the followers taken down. After purchasing a purse that looked like it came from the bottom of a dumpster from these twits I knew that it was only a matter of time before they would be exposed. To the owners. You’re vial, disgraceful, ugly, and have the vocabulary of a mosquito. I hope jail ends up being your home and I hope you both have uncontrollable diarrhea every day of your life. Poo poo heads, you’re both poo poo heads…

+8
• Aug 06, 2023

Ya, we are all so jealous of your business. I’m sure all of our goals in life are to be con artists with zero integrity whose self worth solely relies on belittling the kind people that pay your bills when they purchase one of your dumpster purses. Find a better come back other than calling people uneducated. You’re a bad human.

• Aug 04, 2023

"Poo poo head"
Thanks for showing everyone you clients are uneducated and just hateful.

Stop being jealous of a successful entrepreneur.

• Aug 04, 2023

Did you end up receiving your money back?

• Jul 22, 2023

Asked to purchase a Gucci purse. As everyone has mentioned she was rude and impatient. I sent in a deposit $200, then she blocked me the next day, after keeping the deposit.
Sent an email and the husband responded. I asked why they blocked me, and he of course denied it, said that IG had suspended the account. You can’t make posts on IG if your account is suspended. I have screenshots of them posting. I reported them on IG, and I’m assuming others have done so as well, cause now the account is actually finally suspended.

Just curious if anyone considered reporting them to the CRA, since they are collecting tax illegally. Does LV or Gucci have a website where you can report them?
Big Scam! Stay away!
Big Scam! Stay away!
Big Scam! Stay away!
Big Scam! Stay away!
Big Scam! Stay away!
Big Scam! Stay away!

+7
• Sep 01, 2023

I reported them to the CRA as well as the RCMP via the anti-counterfeit network (https://cacn.ca/). They told me they have sent their info to a law firm that represents major luxury brands. Shai and Tahlo, lawyer up.

• Aug 15, 2023

@jenniferliteral if you are incorporated company you should be able to provide an invoice with your HST on it. So legally you cannot collect tax unless you provide an invoice.

• Aug 04, 2023

You are so uneducated lol

She collects tax because she has to pay tax as she's an incorporated company.

The preloved bag shop inc .

You humans get stupider and stupider by the day.

• Jun 18, 2023

You can see in the picture, what she is selling and the original picture of the bag that she added don’t even match.
The original had a gold chain and the fake she is selling is all black, and yet she claims she is selling only authentic!
Even her Poshmark profile says entrupy certified, but she won’t provide a authetication certificate, cos obviously it is not authentic.
How does she sleep at night? It will come around one day to bite her.
Tahlo, I would much rather have a honest 9-5 than being a scam artist like you. It’s not called an entrepreneur, it’s called a scammer! Do you like what you see in the mirror?

+10
• Jun 18, 2023

More Proof Preloved Bag is now going by Hand bag Hangout.

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