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Spectrum / imposter

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Spectrum / imposter Reports & Reviews (4)

- White Salmon, WA, USA • Dec 06, 2023

Someone called (listed as Basye, VA) and left an message about 50% off bill. Don't fall for this. They are very convincing and will say that you will be charged a $350 cancellation fee if you stop the process of sending them $420 through a target card.

He ended up charging me $350, but it was just through Spectrum so it became a credit on my account. Nothing was taken from me, but the Target card would have been the payment to them. They spoof your number and using the Wallet on Spectrum they can make payments through the fake usage of your number.

Spectrum assured me they did not have access to my card, just the ability to make payments to Spectrum through the Wallet.

I contacted Spectrum at 8779683028 and they cancelled the charges and added additional security my account while also updating the teams about this specific attack.

- College Place, WA, USA • Dec 06, 2023

The scammer called claiming to be Spectrum and they could save us 50% off our bill that they partnered with Target. To buy 3 gift cards and it goes against the bill. They credited $288 back to our account as a refund, I pulled up our bill and it showed on our account that it was there so thats why he thought it was legit so we bought the gift cards.

I later called Spectrum to find out it was a scam and they knew about it.

How did the scammer have my account information unless Spectrum was hacked which they claim didn't happen.

I was on my morning walk and got a call. The person new my name and pretended to be from Spectrum.

He said work is being done in the area and we are going around and replacing people's cable boxes and wanted to schedule a time to have a technician come. It all sounded legit and I said sure because I was thinking about getting my boxes replaced.

He asked about my account code which I said I didn't know. Then he asked for the last four of my Social Security Number which I foolishly gave since it all sounded legit. He then said all you need to do is pay taxes. He told me he could see that I pay by bank and he also saw the last few numbers of a credit card number which was not recognizable to me (I assumed it was another card that I don't use anymore).

I asked to just deduct from the bank. He said we need the credit card number. Luckily I was on my walk and did not have my wallet or I would have just gave it to him. He said ok, he'll call back in a hour which he did. By then I was totally suspicious. The first number 808 290 2000 couldn't be traced and when he called a second time with 808 376 1385, it turned out to be a number to an escort service when I checked later!

When he called a second time, I answered to just see if it was the same guy (it was) and I hung up. He tried to call again but I ignored it.

Spectrum text that said we could cut our bill in half. They needed the first 3 months paid up front to get the "deal". I called spectrum and they said it was a scam

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