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Number One Nutra/Number One Keto

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Number One Nutra/Number One Keto Reports & Reviews (30)

Thye bigest Scam
On 10/24/2020 I ordered a free sample and paid $ 7.84 for shipping costs.
After receiving the product I called to cancel.
On 11/22/2020 I was charged $99.84 (I did not get anything from them). I called them and they told me they had canceled this.
On 12/21/2020 I just realized I was charged again $99.84 ( did not get anything)
On 1/31/2021 again a charge or $ 99.84 (did not get anything.
This is definitely a scam.
I never got any product after the free sample they shipped.

DO NOT BUY FROM THESE SCAMMERS! I saw the advertisement online to try 1 of these keto bottles for free and only pay shipping. After I entered my payment information I had a bad feeling about this but there was no email confirmation and no way to go back to cancel. I received TWO bottles in a little box and was charged TWO shipping charges! Then I discoveredthat you HAVE to be on the keto diet in order to take these pills, which I am not. So I didn't open them and when I saw my credit card bill there were TWO additional charges for almost $100 each! When I called them they said the 2wk trial period had expired (THERE WAS NO MENTION OF THIS WHEN I GOT SUCKER IN) and they were going to be nice enough to refund $80. ARE YOU KIDDING? I wrote to BBB requesting a full investigation. Looks like they are already aware of it. Hope they get HEAVILY FINED.

+1

Total fraud company...unauthorized charge. Report them to the State of Florida Attorney General's office and the FTC immediately!

+2

I found a charge on my bank account for 99.00! Which I am certain I did not authorize. I will be putting a stop on it tomorrow and hopefully get this settled!

+1

Same as all of the above. watch the charges on your bank statement.

I am a 66-year-old who is filing a consumer complaint for fraud committed by Trendsetter (Number One Keto). On April 26, 2020 I ordered two bottles, one named NutraDetox ($6.82) and the other NutraKeto ($6.84). On May 13, 2020 according to instructions received from "Samantha at (833) 781-6510" I mailed the unused portions of the product as she advised for the trial period. The product was returned to the address provided in Brandon, FL to include RMA and EA Product designation. I was told that upon receipt the billing would stop, however the company continued to bill me at NutraDetox ($89.82) and NutraKeto ($89.84), totaling $179.66 a month, through September 2020. I did not receive any more products after the May return until September at which time, I filed a complaint. After filing a complaint with the Better Business Bureau on September 10,2020 the company stopped billing on September 24, 2020 for the NutraDetox but billed $89.84 for the NutraKeto. Although I returned the product on May 13th, I received another package of the product in September forwarded to a new mailing address in Riverview, Florida. I received an email notification on September 24th stating the account was closed and there would be no further billing. However, on November 16th I received yet another package. Today November 17th, I spoke with representative Clau and Xavier, Account Supervisor at (833) 781-6510 ext. 6015. The Account Supervisor offered partial reimbursement on a service that I discontinued May 2020 and of which I have only been in receipt of one package which was returned May 2020 and now I am in possession of another package in which I intend to return. There are a number of complaints against this company which has no website and has created difficulty in getting the situation resolved. I explained to Xavier that to resolve this issue, I want a complete refund in the amount of $628.82, for June ($179.66), July ($179.66), August ($179.66), and September ($89.84). I have filed a complaint with Florida's Attorney General Office.

+1

DO NOT ORDER FROM THEM. IT'S A SCAM TO BILL YOUR MASTERCARD MONTHLY AT $200 PER MONTH UNTIL YOU STOP IT. THEY ARE A BAIT AN SWITCH OPERATION.

My husband got me pills to surprise me he read he was only paying 7.82 for shipping and handling for 2 bottles. Didn't have them for 2 weeks and 99.82 was taken out of my card for a membership. I called told them I wanted my money put back in my card and was told no since I didn't cancel my membership in time. It's a scam I wan my money pills don't even work told them I would return the pills they said no because they were open.

+1

My husband ordered the pills and was told just to pay shipping and handling of 7.92 for 2 bottles getting them free come to find out 99.82 was taking out of my card for a membership that we aren't even on. Called told them I would return the pills wanting my money they said no because we had already opened them up. It's a scam I want my money or I'm making a complaint to the BBB.

+1

I ordered what was to be a complete free trail. Received the keto pills and detox pills but no receipt or other information with this product. Within 14 days my account was charged $99.82 for keto pills and $99.84 for detox pills. I called number and representative states that it was legal and I should have known..how was I to know. Asked to speak to manager at first said no manager available, said manager authorized $40 returned I declined stating I wanted full refund, placed on hold "manager Jordan " comes online states will do refund of $140 advised manager I wanted full refund because was not authorized, I was hung up on. Tried to call back and call would not go through.

They’ve been charging my 82 year old mother for 3 months & I have yet to reach a human being. Hopefully, I can send the bank after them & get her money back! This company has supplied 5 different phone numbers that all go back to 1 freaking answering machine with a "full" inbox! Someone needs to file a Class Action Lawsuit against these people & stop them from importing this product into the US!

+1

I purchased free trial and then today 14 days later i was charged $99 per transaction, 2 transactions. When i bought it, I received nothing about having to cancel a membership, also never received an email or receipt for the transaction, which is illegal! We should be offered a receipt for all credit card transactions. They offered me a total of $80 refund I told them I wanted there legal number and she said no she was the best person to handle my issue! They need stopped

+1

( Free trail) number one natra/number one keto It's a scam! Stick to your gun and insists on a full refund after all said and done thay told me they would refund in full.It took 4 phone calls and a 3 way with my bank to get it done.
WE WILL SEE. DONT BACK DOWN

+2

I also signed up for a "free" trial and 14 days later was charged 99.84. I paid shipping for my free trial and didn't see anything about needing to cancel or I would be charged 99.84. I hadn't even tried to product so I offered to send it back for a full refund and they said no. The customer service rep was not kind and said there wasn't anything she could do!

+1

I guess if you got a $90 refund then you did better than I did. I was told I would get $80. When I asked the representative at 844-669-7804 exactly who I was speaking with he got rather irritated. I wanted to know if I was speaking to the actual company that produces this product. I was finally able to learn they are a third party company located in the Phillipines. He would not tell me who (the owner) is that is giving them the authorization to scam people with their product. I told the guy that it sounds like they are running a scam over there and I will be doing more on my end to report what they are doing.

+2

Read about this product on line. It said free trial - pay for shipping fees. Nothing about monthly charges. I saw two charges on my card - one for $89.84 and one for $89.82. Called the company (3rd party customer support) and she refunded $80 and cxld my "membership". They need to be stopped. I'm pretty on line 'savvy', so if I can get duped, imagine how many aren't noticing the charge on their accounts. Please shut them down, or make them be more transparent with their 'product'.

+1

Received the trial bottle a few days ago without any paperwork included...suspicious. Thinking about other TV 'trial' offer scams I attempted to contact the support website which didn't load. Then I came upon this site of complaints so knew I had to act fast before my credit card was charged. I was able to talk to a rep at 855.404.1907. Asked to cancel any membership/subscription. Was told it was done and if I wanted to actually try the product he could extend the trial period for additional week. Was also assured there would be no charge on my card. Stay tuned...

I ordered the introductory product at the sale price of $29.95 per bottle and was charged $89.82. The following month I received another shipment on auto pay from Studiopublishing.com $89.84. When I called the toll-free numbers I am directed to a third-party who says the number I am dialing is no such company. How can I resolve this issue and get my refund?

+1

When I ordered this supplement, there was no information given whatsoever about paying more for these items or a subscription. I mean nothing, not even some fine print. There was only the shipping charge, get it as a free trial, pay no more than that. The original email I received also had no more information than the order number, shipping and billing information. It says that I will receive a confirmation email when the order has shipped. I never received any such email. It also stated that the charge on my billing statement will appear as xxxxx.

I was charged $6.82 by BEYONDLIMITZULTRADETOX, and $6.84 by BEYONDLIMITFITNESSKETO on 6/7/20. A FL number, 844-669-7804, is also listed with each of the charges on my credit union statement.

The items came in the mail with absolutely no writing on the box other than addresses. There was no written information accompanying the bottles. They are labeled as Number One Detox and Number One Keto from the Albuquerque, NM company Number One Nutra.

On 6/24/20 my credit union account was charged $89.82 by Beyond Limits Detox and $89.84 by Beyond Limits Keto, both listed as above on my account. I have no information about what these charges are for nor any information about subscribing to something. I never authorized these charges to my account. There is no website for this product, only a vitamin store website for Number One Nutra. The product is very hard to pin down on this website. I called the number on the bottle, 855-404-1907, to dispute the charges that I did not authorize. The woman I spoke to was very calm and patient as she explained to me that I would receive $45 refunded for each bottle, for a total of $90 refunded. I received confirmation emails cancelling my subscription and notifying me of the refund. Again, there was no written language in the original email stating that there would be additional charges, nor was there an opportunity for me to agree that I had a subscription to this product. I was literally forced to subscribe to something without my knowledge.

When I explained to the woman on the line that I wanted a full refund of the product and in fact another customer had received $150, or $75 refunded for each bottle, I was disconnected.

This product was also advertised as the Shark Tank #1 Keto Weight Loss.

+3

Pretty much same story as above. I managed to only get $80.00 credit back with a confirmation # that hopefully isn't a fake? I asked for the supervisor, but was told that the best they could do! I proceeded to tell them what an inferior product they were scamming people with, and my lawyer was going to get involved! I then called my credit card company, but there is nothing they can do for me... Should have used my Capitol one card dangit, they would have disputed it for me!

+2
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