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Level 3 Communications LLC

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Level 3 Communications LLC Reports & Reviews (5)

- Leavenworth, KS, USA

We were looking for help to locate lost phone. My grandson found this site that said it was "Apple Support". We called and they were extremely friendly and said they would replace his phone through Apple's Lost or Stolen Insurance program.

In order to receive the replacement phone we needed to pay a security deposit of $100 using an Apple card which we could purchase at any store such as Family Dollar, Casey's General Store or Walmart and that the $100 would be returned to me as soon as the phone was delivered.

He, Chris, even waited on the phone as we went to local Family Dollar store less than one minute away.

When we got there there no Apple card he said that we should buy an Ebay card and not to tell cashier that it was for purchasing a product as it would add additional sales tax. He reassured that the money would be refunded after I received the phone.(Looking back I feel totally stupid!)

He had me scratch off pin number and read it to him. Then he put me on hold until he confirmed with Family Dollar that the card was activated and that the phone would be brought to us by an Apple tech by 6 pm that night or by 8 am the next day.

He then said that he needed to put me through to the Customer Service Manager to complete the replacement order.

The next man, again extremely nice, thanked me for the $100 and proceeded to say that an additional $800 was needed as a deposit for the phone and that I would receive the "deposits back after I received the phone. He wanted another Ebay card for $800 which would release the order and he would then give me an order number which I could track. The phone was going to be sent from California.

Bells and whistles finally went off!

I explained that I was never told about the additional money and I didn't have it. He said, "Somehow you must get it using credit card, borrow it from someone, what ever I had to do to get it because without it I would not be able to get the phone.

So I said to cancel everything and return my $100. He said that I breeched the contract and forfeited the $100 deposit. After some angry words I just hung up.

I called Apple to make them aware of the scam.

Level # Communications Inc LLC contacted me via phone indicating they were SSA (Social Security) informing me that my SSN was compromised and legal action was being taken on me with me losing my driver's licensee SSN benefits and criminal actions against me . They verified my name and address then asked me to verify my SSN which I told them no and I wanted to speak with a supervisor

they became angry asking for my SSN again which again I said I wouldn't when I probed for more information I was told if I hang up I would need a lawyer. This was very unnerving

Person calling could have been Robo, saying she works with such and such healthcare, trying to get me to say yes, I asked who are you, and they hang up.

another call a few weeks ago said the are with social security and got me to say yes, as soon as I said it they hang up, but how do they know who they are talking to if they dont ask ? it could have been Hillary Clinton for all they know.

Questions, listed below on this report ask : Did the victim lose money? *

Yes No (should add UNKNOWN) for an option or NOT YET KNOWN

Also for the question "Did the scammer attempt to take money? *"

I haven't had the time to check yet.

rep stating to be a collections agent for ATT stating that they are calling due to account with ATT being disconnected which is not correct bill just was paid the owner stated how much he paid before handing the call to me because he did not have the time to handle what ever the issue was. So when i got on the line I started to ask him about the account and why he was calling a cell phone instead of the line in question he said that he did not know if the line is disconnected. At this point i started to ask questions if he is working with ATT why does he not know this info also told him that i was recording him i did not have the ability to do so but thought this would at least make him more likely to stop if this was a scam but he kept it up just did not say the work ATT afterword and when i asked about the connection with ATT he would not speak to it so i hung up caller persisted in calling so i called them back to complain was told by the person that answered that he was her manager then she placed me on extended hold without telling me so i disconnected.

- Shawnee, KS, USA

Calling to say the irs is going to sue us.

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