SCAMGalaxy Line LLC Reports & Reviews (58)
Galaxy Line LLC Contacts
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Scammer's website subs.galaxylineapp.com
Scammer's address It delievers ads on social platforms such as instagram and facebook.
Scammer's email [email protected]
Country Myanmar [Burma]
Type of a scam Bank/Credit Card Company Imposter Scam
Initial means of contact Social media (e.g., Facebook)
Fitness Apps Company called "Galaxy line LLC" is stealing money from Visa cards without permission
We all truly believed in Apple and Google Company. Being such successful and trustworthy companies, they should not let such kind of Applications making business on Appstore and google play store.
Not only me, but also people around the world are just facing those struggles. I became a victim yesterday, and found out many people had been victims since 2021. We cannot know how many innocent people will become victims tomorrow.
This is a serious issues which should be solved by authorized people such as Apple , Google, banks and governments. They might know how that Galaxy line LLC company is making money, but it is behind the curtain. All Card holders deserve the security they should have.
Galaxy Line scam
The amount withdrawn is attached to this email.
Regards,
Mehmet Celal Yahyabeyoglu
Attachment(s)
IMG_20220618_150011.jpg
Impossible to Cancel
Unauthorized charge !!!!
Scammer's address 30 N Gould St Ste 4919 Sheridan, WY 82801 USA
Scammer's email Galaxylinepapp
Country United States
Type of a scam Counterfeit Product
Initial means of contact Social media (e.g., Facebook)
See Better Business Site Wyoming
Galaxy Line would not refund my money, so I filed a dispute with my credit card. Galaxy line then told me, "Hello,
As there's a dispute associated with the charge, we can not refund it now. Looking forward to the bank's review and decision on the dispute."
Galaxy Line charged back the 86.99 to my card twice, and now will not respond to my emails.
Total scam. The 86.99 is for a 2 week subscription to an app that located nearby walking trails. I can do that on my own. They falsely advertised the service to begin with.
Scammer's address 30 N Gould St. Ste R, Sheridan, WY, 82801, USA
Scammer's email [email protected]
Country United States
Type of a scam Other
Initial means of contact Email
I would like to ask your kind help in my issue with Galaxy Line LLC.
I downloaded the app Step Counter GPS Walks app on 29-08-2021 and subscribed assuming the demo version is appr. 30 days as usual, then after seven days I got 25610 Forints (82.4 $) deducted from my card. I deleted the app, never downloaded it again and two months after I got an even higher amount, 87.63 $ deducted again. Considering how the high fee of the app and the short time of the demo version weren't clear to the user before download and how the unsubscription link does not work automatically, this issue seems to be scam.
I have already contacted the company for a refund mentioning this app hasnt even been on my phone in the previous 2 months for which I got the second deduction for a refund but they referred to the no-refund policy. I would like to ask a full refund which is 25610+27206 Forints, in US dollar 170.13 $. I understand the no-refund policy yet I think considering the explained circumstances and how it went with other people who complained about it Galaxy Line does not follow a fair company policy.
I would like to ask your help in my issue. Thank you for your time.
Yours sincerely,
Tunde Zagoni-Szabo
I got sent a receipt of payment from them so when i contacted them to explain i had unsubscribed and followed their email message to complete the unsubscribing process and also explained why i cancelled they didn't care and all i got told was my account is still active and that is why i have been charged, again i tried to make them see that i can't use their program if i can't walk so that why i cancelled but still they wouldn't budge and i then received this email from them:
If the subscription was cancelled and the data you entered was correct, you'll receive a confirmation email. The confirmation email is only sent when a user is unsubscribed. If you received it, kindly resend it here. Please make sure to check your junk email box (if it is not to be found in your inbox).
I am unable to send this to them as i empty my junk mail and trash everyday but they didn't care when i told them this all they said was without i have no proof of unsubscribing
This company is a scam and i'm happy to tell people be weary when looking into this company/app as they will charge you even after you have unsubscribed but now when i try to log back into my account to try and unsubscribe again i get a message saying these account details don't excist
Total money lost $86.99
Type of a scam Other
I contacted them by email and received a reply, saying my subscription was cancelled and I would be receiving a credit in about 10 days.
That was 16 days ago still nothing showing on my credit card. I am working with credit card company but so far nothing has happened.
Total money lost $270
Type of a scam Online Purchase
Scammer's email [email protected]
Country United States
Type of a scam Online Purchase
Initial means of contact Social media (e.g., Facebook)