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Family Savings Club

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Family Savings Club Reports & Reviews (10)

Just canceled my membership 23.95 mo. It was charging me but would not allow me purchases. It only sent me a account number on paper never a card when tried to make purchases through the account that was given to me it was always declined, and was asking for a bank card.

+2
- Frost, TX, USA

2.95 for comp 100 gift card then charges from all different companies started appear for misc unauthorized charges

+1
- Avon, OH, USA

Entered by ScamPulse.com Staff - LJ - 6-16-20

I received an unauthorized charge on my credit card statement for $2.88. Indicates Family Savings. Phone number 888-420-4303. I called and they stated I signed up for it. I never did. They played a recording I signed up. I remember a call where they asked is anyone in your house over 60. I said yes. I never gave my credit card number.

+2
- Martinsville, IN, USA

I searched the PayPal App for a contact number and found

1-844-373-4961. When I called it a recording said if you would like to be eligible for a $100 Family Savings Club card press 1. The man said he needed $3.95 and he would send me a $100 card to be used at several popular stores. Immediately I remembered learning, you never get something for nothing or little of nothing. I asked, What is the name of your company? He said I will transfer you now. Really suspicious now, I asked the same question again. He said, Family Savings Club. When he tried or pretended to transfer me the call disconnected immediately. I compared the number on the PayPal App with my cell phones call log. I did not misdial. Remembering there was a contact number on a PayPal email I recently received I looked up the email. It was the same number. I've heard of numbers being hijacked. When you call, it actually calls another place instead of the business you are wanting to contact. I admit I am greatly concerned because I just did some transactions on this PayPal App. I will contact PayPal via another number I recently obtained for them also which is 1-888-221-1161. I'm also researching this company and the number and will contact the credit companies and my bank tomorrow. I'm sure this is the official PayPal App. I don't understand how a bogus number is listed on there page. I tried to do a screenshot but it is not allowed there. I cannot seem to get a shot of my email without exposing my own information either. Beware!

+1

I was called at approximately 5:48pm on Tuesday, July 30th, 2019 by phone number 401-867-2704 and I was not available and did not pick up the phone. I called the phone number back on Wednesday, July 31st, 2019 and spoke to a gentlemen named Joshua who states that he was with a company called “Family Savings Club” and informed me that he could mail me a $100 gift card to use at stores such as Wal-Mart. He then informed me that I had to give him my financial information to pay for only the $2.95 activation fee. I asked for his last name and he would not provide it and I also asked what state he was calling from and then he hung-up. This call lasted over 4 minutes.

Dialed 1 digit wrong when ordering checks. I told person I wanted to reorder checks and the person who answered told me the number, which I thought was for ordering checks, was having technical issues and they were offering a giftcard for the inconvenience. He said all he needed was a credit card to charge the service fee for the giftcard. He never disclosed I was not talking to my check reorder number. After a couple minutes, I felt uneasy and told him I wanted to cancel this gift card and any other thing associated with this call. He assured me I was cancelled and gave me a customer service number which I called and told this person to cancel as well. I also emailed them to cancel. I still was charged service fee and 2 other charges for some type of subscriptions before I could lock my credit card and order a new one. So frustrated!

+1
- Richland Center, WI, USA

Yesterday I called the customer service number (from back of card) for my credit card company to ask about a billing item. In the process of going through the menu to get to a customer service rep, I got a person saying I've been chosen to receive a free $100 voucher to WalMart, was I interested, and when I said yes, got transferred to someone else. He asked for my address, and I said it's the same as my billing address (I'm still thinking that I'm talking to the credit card company person), but they still asked for it, and I gave it to them. Then he wanted my credit card number to pay $2.84 for shipping and handling of the voucher. I hesitated, thinking it sounded scammy, but since I had placed the call to the customer service number, I felt it was okay, and I went ahead and gave them my card number and email address. They said I would get an email in about an hour to verify.

After I hung up, I began to regret giving them the number, and called back to the customer service number for my credit card, and asked them about the voucher offer. The woman said she had never heard of it and she would transfer me to someone, whom I think was my credit union, through whom I have the card. By that time I was getting thoroughly confused and hung up. Called the customer service number again, heard no message about a voucher, got through to the rep, and we solved the issue that I had originally called about. Then I asked again about the voucher thing, she said no, they did not do that sort of thing. She looked at my transactions, saw the $2.84 charge, and suggested that if I was concerned about it, I could put a temporary block on the card and see what happens. I said yes, to block it temporarily.

Then I called my credit union and talked at length with the person who deals with the credit cards. While I was on the phone with her, she called the customer service number to ask if the credit card company has any affiliation with someone who does the voucher thing, and they said no. Then she looked at my charges, saw that there was a company name with the $2.84 charge, googled for it, saw a phone number, and called the company. I was included in the call and could hear what was said. She asked if they were affiliated with the credit card company and they said no. She asked about how this interaction was initiated, and they said I had called them. I said I wanted to un-sign up, and they said my enrollment was in process and I would have to call back the next day (today). I did get two emails from the company, saying welcome to the program, thanks for signing up, provided me with a username and password, and gave their customer service number. So I called that number today, and got someone who asked me for my first and last name, told me I was now un-enrolled, and gave me a confirmation number for unenrolling.

Here are my questions: Am I really un-enrolled? Is my credit card number safe? How did I call the Family Savings Club company thinking I'm calling my credit card company? The number for Family Savings Club is distinctly different from the customer service number for the credit card number. So I did not mis dial.

I assume I lost the $2.84, as I do not expect to see a voucher, and if I do get it, am afraid to use it. I may have to get a different credit card number, depending on what happens.

+3
- Fort Lauderdale, FL, USA

I received a phone call from 646-394-9589 which prompted me to press option 1 to obtain my free $100.00 reward to whichever retail store I chose. The telemarketer requested my name and stated in order for me to receive such a voucher, I needed to pay a $3.89 fee up front. She then asked if I would be paying with my Visa, MasterCard, or other type of debit card. I inquired as to why I would need to pay the money up front and asked if this was a scam. She told me "no"; however, I Googled the business and learned it was a scam. I am a police detective based out of South Florida and I am aware of such scams. At no point should anyone pay up front to receive any type of "reward", "credit", or "voucher."

+2
- Lubbock, TX, USA

They call from one number offering $100 rewards because I visited a website. I have never visited their website. I ask to be removed from their call list when prompted on the phone, however I continue to recieve calls from the same company. Then I ask to speak with manager and ask to be removed from their call list. At this point they become rude, inflamatory, and many times just hang up. Sometime in the next week I will recieve another call from the same company using different phone numbers. I have recieved calls from Maryland, Missouri, New Jersey as well as a few other states. They are the same company. This is at most harassment and at least poor/illegal business practices.

Company called several times, will not place me on do not call list. Lied about name of company, name of employee and supervisor. Company hangs up several times when trying to gather information. Company informed about gathering information. Employee on phone either hangs up or gets attitude. Stated, "Well you do not want business so they will hang up." or "Don't call us complaining." I called costumer service.... other number called said they were in charge of handing out prizes, needed information. located out of Yonkers NYC, white pages noted scam... 914-343-1947. Reported this to Family Savings head office. Still get calls and starting to be harassed. Please do something. Thank you for your time and understanding.

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