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5minskin.com

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5minskin.com Reports & Reviews (2)

- San Antonio, TX, USA
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Referenced a website for a product I would buy as a Christmas gift. Purchased it online through the website towards the end of November with claims that it would arrive in 3-5 days. On 12/2 I was emailed a tracking number but USPS stated the package was never picked up. Contacted company mid December and they assured me package was picked up but USPS must be overwhelmed with holiday volume and not scanning packages. Less than a week later, I called them and they then stated it hadn’t shipped yet and they were waiting on a shipment from Asia. I requested to cancel the order. They said they would forward my request to their refunds department and process a refund in 2-3 business days. The refund never happened. The tracking number still shows nothing has shipped. And now no one answers emails or phone calls at the listed number.

Now having done more research into this (which I admittedly should have done before), a similar company called RosaCare seemed to have followed the same model.

So I still have no product (which I cancelled anyway), but I have an outstanding charge on my credit card. The company has also failed to refund my purchase in the amount of time they promised.

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It is a bogus website selling laser hair remover device. They have fake reviews.

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