Vector Travel Reports & Reviews

Vector Travel Reports & Reviews (2)

Scammer's phone 888-760-3387
Scammer's website vectorstays.com
Scammer's address 3355 Lenox Road NE Suite 1000 Atlanta, GA 30326
Scammer's email [email protected]
Country United States
Type of a scam Travel/Vacations
Initial means of contact Phone

They'll Keep Your Deposit

Don't book with this company. They keep your deposit, which is claimed to only be needed if there is damage. One phone number, no escalation process, you're talking to the highest level person, they say. They have to hear from the finance department to see what the claim was, it's a 24 - 48 hour turnaround to hear from finance. There was no damage, there was no smoking. No reason to keep the deposit, but it's too late, they aren't giving it back. Stay away.

Useful

- Jackson, MO, USA

Scammer's address CA, USA
Scammer's email [email protected]
Country United States
Total money lost $600
Type of a scam Travel/Vacations

Vector Travel supposedly partners with Booking.com. However, if you have an issue you only have one number to call and will only ever get the same person 24/7. If you request a manager, corporate, or any other person to speak to she'll tell you to contact them via e-mail. They do not respond to e-mails so if you have an issue with a property you're out money because they will not fix it nor respond to you. If you ask enough times the ONE "employee" will tell you she's not "allowed" to give it out. Very fishy and screwed me out of $600 when we tried to cancel/reschedule when Covid-19 caused the music festival we were going to attend to reschedule.

Useful

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