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Online Retailer Scam

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Online Retailer Scam Reports & Reviews (1598)

- Austin, TX, USA
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Fake ads for a polygel fingernail kit. No confirmation emails sent, nothing arrives

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- Chicago, IL, USA
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Website pop up on face book named Sassy2.com merchandise

appeared ok took a chance ordered more then thirty days nothing received attempts to communicate with them ignored no responses

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- Long Beach, CA, USA
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Gecko Custom is a website offering personalized clothing and gifts. I ordered two sweatshirts for my husband and I on November 16, and I was told there was a delay in shipping. After further investigation on their instagram page, it looks like 50+ people are in a similar position to me, and all have said the customer service has stopped responding to them (myself included). I am super disappointed that we never got our sweatshirts in time for our holiday party, in addition to being out $70, not to mention many others getting scammed as the website is still up and running.

They also mention a US address under 99 Wall Street #3868, New York NY 10005

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- Oklahoma City, OK, USA
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They offered an item on their website, didn't offer tracking, when I finally received the item a month later it was not what was posted.

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- Culloden, WV, USA
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I made a purchase December 1st with express shipping 3 to 5 days and have yet to receive item. I have sent multiple multiple emails without any response and also multiple text messages with I need to contact customer service. I have contacted customer service a multitude of times without any response. All emails and all text messages have been saved for your review if you need them. Purchased item online and I will receive a message via text but nothing via email. I am unable to cancel order, they will not provide a tracking number, they will not cancel the order, the end. I am unable to get anywhere with this company. I have also notified my financial bank and they are also working on a fraudulent claim as I have never received the item and their company will not respond to my requests. I have screenshots of all correspondences I have attempted with this company but the website states it is Queens New York however the billing city in address to my credit card is Austin Texas. Too many files to upload

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I attempted to purchase 3 quality wigs from the company. Instead, I was sent 2 of the same style wigs and all three of the wigs were made in very poor quality.

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- Midland, GA, USA
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IT STARTED WITH THE WEBSITE OFFERING 20% OFF FOR SIGNING UP FOR TEXT MESSAGES AND EMAIL. THEY NEVER SENT THE CODE FOR THE PERCENTAGE OFF. I EMAILED THEM SEVERAL TIMES BECAUSE I REALLY WANTED TO MAKE A PURCHASE AND THEY NEVER RESPONDED. I SENT THEM A MESSAGE ON INSTAGRAM AND AFTER WEEKS THEY SAID TO EMAIL THEM AGAIN AND THAT THEY WOULD BE MORE THAN HAPPY TO COMPLY AND THEY NEVER DID. IT IS LIKE THEIR CUSTOMER SERVICE DOES NOT EXIST. AFTER TALKING TO OTHER PEOPLE ON THE INTERNET THEY HAVE HAD THE SAME PROBLEMS AND WORSE. THEIR CLOTHING ITEMS DON'T GET DELIVERED AND THE COMPANY MAKES UP EXCUSES AND SAYS THINGS LIKE THE LEGGINGS NEED FURTHER INSPECTIONS AND THERE IS A DELAY. THE CLOTHES ARE EXPENSIVE AND THEY ARE SCAMMING SO MANY PEOPLE OUT OF MONEY. IT IS VERY UPSETTING AND FRUSTRATING. IT'S LIKE THEIR CUSTOMER SERVICE DOES NOT EXIST. NO ONE RESPONDS. THE SITE HAD SEVERAL DIFFERENT EMAILS THAT NO ONE REPLY BACK FROM. OTHER EMAILS WERE, [email protected], [email protected], [email protected]. OTHER WEDSITES INCLUDE HTTPS://SOUKANDSEPIA.COM, AND HTTPS://WWW.SIMISIENNA.COM.

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- Long Beach, NY, USA
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They had a viable website and when it came time to pay it was through Zelle. So I’ve lost the money no confirmation.

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- Tacoma, WA, USA
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I got an ad on YouTube for a chess board that moves by itself, clicked the link and was taken to a legitimate seeming website, with a sale on a chess board marked down from 450 dollars to 129 dollars

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- West End, NC, USA
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The website looks legit, but it is NOT! I placed my order, gave my address and credit card info, was charged and never got shipping updates as of 3 weeks now. I have tried contacting them via email and through their fake chat on their website. I cannot get a response no matter what I do. I did file a complaint with Afterpay and I am waiting on a refund, but they are waiting on the merchandiser to respond to them as well. DO NOT throw your money at anything on that site!

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This scammer supposedly runs an e-commerce business and did not provide the services listed on Social media. My sister wrote a bad review on google & they sent her IP address & all her personal information to threaten her. They also started impersonating other companies & celebrities on LinkedIn & harassing us further threatening to release personal info.

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Website claiming to sell Farm and ranch equipment.

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This website is a scam drop-shipper. The website is slick and it was too late before I realized. Upon further research, I learned the following: The company has no physical address. They appear to be associated with several additional scam domains ending in .digital and .service, which lead to an address in Florida. Their stated address in New York is a third party post box in Brooklyn. The company registration in NY and Florida expired in 2019, and has not been renewed. The company officers listed on registration documents in NY and FL do not appear to be associated with the company. Their website is secured using a public LetsEncrypt SSL certificate. Their phone number is an answering service. They do not appear to have any sales associates or inventory. Their customer service email is unattended and unanswered. Phone messages left are not returned.

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I purchased an item on 8/22/22 from https://thetoolsverse.com for $199.95. The charge showed up on my credit card as "SWEET DILLS LLC 9177688695,CA,US". The same day I emailed them because the coupon code I had for the item was not attributed to my purchase. They finally responded to me on 8/25/22 but indicated they couldn't find my order. I then provided them a screenshot of my order confirmation. I never received the item.

I didn't realized until just recently that on 9/23/22 they debited my credit card using the name "SWEET DILLS LLC 9177688695,CA,US" for an additional $18.95. They did it again on 10/27/22. But then on 11/26/22 they changed their name to "FURNITUREHOUZSTORE.COM 8888435407,CA,US" and again debited my account for $18.95. Now just again on 12/1/22 under the name "FURNITUREHOUZSTORE.COM 8888435407,CA,US" they debited my account AGAIN for $29.99.

I heard nothing back from them until 9/26/22 where they said they would check on my item and contact the warehouse. On 10/15/22, still no item shipped to me. I requested my order be cancelled and I'd be refunded my monies. Mind you, at that time I didn't realize at the time they were still taking money out of my account. I received the following response from them:

Hi Shelly,

Thanks for getting back and we sincerely apologize for the inconvenience.

I understand you'd like to cancel the order due to a major delay with the shipment. I've gone ahead and made a follow-up with our Billing Team for the cancellation and refund request so it gets credited back to your account the soonest!

We truly appreciate your patience on this.

This was the last I heard from them. I have notified my credit card company of this information and they are investigating.

They seem to have multiple business names, some of which include the one I've been scammed by which was Toolsverse, but they also are associated with Zeolis, Fashionsmine, WatchWhole, Travel Pets Pet Accessories, plus more according to this website: https://upcomingbrands.org and you are directed there from FURNITUREHOUZSTORE.COM.

I have reported this incident to the Federal Trade Commission as well.

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Very overpriced poorly made clothing claiming to be made in South Carolina, nothing as pictured or the quality described, comes from China, then when requesting an "easy" return a return address in Dubai is provided so you cannot afford to ship the clothing back and are forced to take their less than half cost offer to keep their garbage.

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I purchased a Calpak Luka bag from their website on October 6th, 2022. I paid through PayPal. I emailed them on November 14th, 2022. I received a Mailer Daemon saying "Sorry, we were unable to deliver your message to the following address." I have tried to call the number on the website but it doesn't call to anything. It said on it's website that it is a "Trusted Store". Should have been a red flag seeing that.

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I joined nextmed as a service to help lose weight via GL1P inhibitors and Telehealth doctors. I never recieved any care or medication through the service even though I contacted them every 2 weeks for an update fro 2 months. I was always given the run around or most of the time the calls were just dropped and I was hung up on. The last time I called I was promised that a physician would reach out the next day and no one reached out via the portal over the phone. That was 2 weeks ago. The lied over and over again with no plan to actually give me treatment. They have access to health record and confidential information. they are dangerous and need to be shutdown. No CEO exists - the company does not have employees active - it's all a scam.

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Called company to order Mahindra tractor parts for our business in January, 2022. They asked us to pay via PayPal for one part and bank transfer for the other part. Once parts where paid for, we were tasked with numerous communications by phone, chat, and email regarding a tracking number for our orders. Eventually in August 2022, we requested return of our monies by phone, email, and chat. After hearing nothing back from them, we emailed every contact email we had for them, chatted via their website, and found out that two of the three phone numbers that previously worked were no longer available, leaving one phone number where we were asked to leave a voicemail (however, this was done numerous times in the past - with no one ever returning our calls.)

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The company immediately charges your account and then does not provide the product or any other information. There is no number to call them. You can only request they call you, which they don’t. I have emailed twice requesting to cancel and have not had any response.

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Thought I was purchasing 4 pistol magazines. They send an email telling you to send money via PayPal and to send money under the context of Family & Friends. They do this to make it harder for you to cancel the transaction through PayPal. PayPal sends them the money and you never hear from them again.

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