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Online purchase not received

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Online purchase not received Reports & Reviews (114)

- New York, NY, USA • Nov 24, 2023
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Their company does sample sales. I ordered something on September 21 and they said their shipping times are up to 4 weeks. We are now 2 months later and there is no end in sight of when my order will come. While their emails have been nice, they are utterly unhelpful and I believe this is a scam.

I went on their Instagram to comment this to let others know that I believe there are poor business practices happening. Within minutes, I received an email that my order was cancelled, and I was blocked on Instagram! I am utterly shocked at their poor business practices and am led to be believe they are doing something wrong!

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- Pompano Beach, FL, USA • Nov 22, 2023
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Gave fake tracking info and said package was undeliverable and after i contacted company they said i need to go pick the package up myself and pay additional .30 cents postage from USPS!

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- Jupiter, FL, USA • Nov 22, 2023
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I purchased a purse online gave all of my correct information. When I questioned where the order was they told me it was delivered -I called the post office. The item was delivered to a different address not mine. I emailed the company again, and then they ignored me from then on telling me it was delivered to my house when it, quite obviously was not. I have proof from the post office -they need to make good and send me the product.

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- Walnut Creek, CA, USA • Nov 20, 2023
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Scammer provided false UPS tracking number with to Paypal to show proof of delivery to the purchaser's address and Paypal provided such unclear tiny small print copies to Capital One credit card fraud investigation department. The UPS tracking number provided from merchant later verified with the UPS fraud department showed that their record for the tracking number vendor was from Amazon not the Stephanie Co OD PA and the ship to address for such tracking number was delivered to another address in the same city. Purchaser also had tried to contact merchant with phone number provided on the internet and emails but no reply. Phone number 1.888.727.7395 listed at this website is invalid. Everything is fraud for false and misrepresentation of product for sale and fake website, fake phone number and email address. NEVER received anything at all.

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- Pompano Beach, FL, USA • Nov 14, 2023
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The company keeps sending me tracker number no good JSE1J2346127175YQ.its a Chinese web sight cannot read Chinese and refuse to send to my house. I told them they need to send to my condo and gs w them my address but they simply refuse to send here or give me a refund.

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- Boca Raton, FL, USA • Nov 13, 2023
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Scammer says he sells pallets on instagram.com of clothing, when you make a a payment he blocks you.

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- Adair, IA, USA • Nov 12, 2023
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I saw i could purchase a hard to find rifle ammuntion on a facebook group at ammodepotnh.com. It looked like a reputable website,( except it did not ist a phone number or address, which I now know is a bad thing.) I ordered the product and received an email to pay via pay pal , personal option, ( which i now understand will not allow me to ask them to get my money back) , and they sent it to [email protected]. I had never used pay pal before, and will not use it again. I ordered product on oct. 15 and have not received any product. Pay pal sent me a confirmation they sent $163.00. They asked for a screenshot of the paypal page and that made me suspicious. I sent 2 emails last week to ammodepotnh.com on their contact page of their website asking for them to call me to tell me if they had product, or if they could refund me my money. Heard nothing back by today 11-12-23. I sent pay pal a message that this place appears to be a fraudulent website. As i used the personal option, i am sol with them. I am filing this with better business bureau and am going to file a complaint with the Iowa attorney generals consumer fraud division also.

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- Miami, FL, USA • Nov 10, 2023
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Purchase Halloween decorations, paid for them, received notification of shipment from their website. Never received merchandize, site is now gone.

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- Florissant, MO, USA • Nov 07, 2023
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They set up as a Walmart seller and would take orders and give tracking info for an item that would never get delivered. I ordered diapers that were much needed and they never showed up. Walmart has since removed them as a seller.

The company is registered to.

Salgado Urbino, Nuri E

16237 Sw 97 Ter

Miami, FL 33196

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- Vero Beach, FL, USA • Nov 06, 2023
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Ordered watch got receipt and tracking number , tracked package around the world never received the watch!

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- Boynton Beach, FL, USA • Oct 29, 2023
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I ordered a ring a month ago from the website, got an email confirming the order with a number and tracking number, and I’ve been tracking it for the past two weeks, since it was getting closer and closer and I knew I could expect it soon. The tracking number only works through order tracker, which is okay, if a bit odd. Shouldn’t it also work with my local service, UPS? It worked through the link in the email, which brought me to CAINO, and that was being regularly updated.

After checking it this weekend, it says it was delivered October 27, but there’s nothing in my mailbox. At the same time (same day it says it was supposed to be delivered), I got a text from presumably UPS saying an order couldn't be delivered and taking me to a link that looked like it was UPS asking for my information to have it redelivered. It asked me for lots of information usually not needed, but I got suspicious when it wanted me to pay. Bottom line: I haven’t gotten the item I ordered and paid for, even if it says it was delivered, and there’s another scam linked to the services. I gave my name, address, email address, birthdate, and phone number (already a bit unsure about that, but we've all become so used to giving this info for club memberships and the like) before breaking it off.

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- Port Saint Lucie, FL, USA • Oct 24, 2023
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I though I was purchasing sale items from a legitimate Anthropologie sale link that came up on social media. I went to there site (https://anthropologiesale.store/) and purchased 99.99 dollars worth of clothing and received a confirmation email from this sender From: "Anthropologie" <[email protected]>. The email also included a link to track the order that takes you to the proper Store site and there is no record of your order. I reached out via email as well to the contact provided Email: [email protected] and never received any response. They did pull the funds from my credit card but no good were ever received.</[email protected]>

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- Fort Lauderdale, FL, USA • Oct 18, 2023
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The business is an online retail for women fashions. A week ago I ordered a suit from the company and emailed them twice and no response was given . I made an account to track my order and a week from now the shipment is still awaiting. I attempted to contact seller and no response as of yet. On their site it states packages are shipped ASAP . NOT . They have no reviews at all and I found this out after the fact. And 2 likes on their Facebook account . On Pinterest though you can tell that they took atleast 3-5 years to build up their scam business . Now I can’t dispute because my bank is telling me I can’t refund for a pinless transaction… this is so unfortunate and heart / gut wrenching.

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- North Miami Beach, FL, USA • Oct 17, 2023
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I order a Amethyst earrings in Sept 27, 2023.

I never got the earrings.

I tried many times contact them but got no answer.

I paid with Shop Pay $60.59.

I do not have any more info. I have their website: www.discovered.us

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- Hialeah, FL, USA • Oct 15, 2023
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An ad popped up on instagram with graphic tees from this brand. I clicked the profile which had a prettt good following and a few posts where people said how much they loved the shirts. After waiting a month I checked through the comments on the page only to realize over 50 individuals haven’t received their items for months some 3 months some 6 months and others even one year. A lot of people say it is a scam and many people say they do not respond to emails or direct messages on instagram even though the person behind the account responds under the comments saying the items will come soon, they never receive the product. I ordered my shirt in August it is now mid October. I would just like a refund.

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- Charleston, SC, USA • Oct 15, 2023
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I bought a bike from this company and received an email confirming purchase and then went to website to find out it isn’t available. I’m going to contact my credit card company and an attorney

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- Miami, FL, USA • Oct 08, 2023
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Ordered a Hello Kitty cardboard cutout for my niece’s birthday but it never came. I inquired so many times to customer service got a couple of replies at first, but after the date it’s was supposed to arrive, they ghosted me and stopped replying. Total scam!

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- Falls Church, VA, USA • Oct 05, 2023
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Request was made to pay for item with zelle. Money was transferred. Item was supposed to be shipped the following business week and received no responses to status of order since it has been purchased from their site.

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- Miami, FL, USA • Oct 01, 2023
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Ordered online and never received the items ordered

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- Miami, FL, USA • Sep 28, 2023
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I ordered clothing from them, but never received it. They say it was delivered but family, neighbors and post office don't have it. They then said they sent the wrong package with 3D sunglasses and when i send that back, they will send me mine. There was never anything delivered here.

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