Macy's ***IMPOSTER*** Reports & Reviews (1)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Macy's ***IMPOSTER***, help other victims by adding it!
Scammer's address NEW YORK, NY, USA
Scammer's email [email protected]
Country United States
Victim Location NY 11207, USA
Total money lost $30
Type of a scam Online Purchase
Thank you for contacting us, we care about your experience.
Your tracking number :AQ668416793CN
The tracking website: https://www.tracking654.com/
Thank you for your email and sorry to hear that you need to cancel your order. We understand that unexpected situations can happen, and we are here to assist you.
As per our policy, we do not issue refunds for change of mind or cancellations. However, we are willing to work with you to find a solution that best suits your needs.
We ship according to your order address. As we said earlier, your package was returned to an overseas warehouse due to the address, and the responsibility is not ours. But in order to show our sincerity, we applied to the manager to give you a 50% refund. Do you agree? We hope you will take our refund terms into consideration. If we give you a full or half refund, our loss is very serious, because we cannot receive the returned package, and the logistics provider will hardly compensate us.
Please let us know if the options would work for you, or if you have any other concerns that we can help you with. We value your business and will do everything we can to ensure your satisfaction.
Thank you for choosing our company, and we look forward to hearing back from you soon.
Best Regards,
Cary
Customer Service Team