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Kate Spade Fashions

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Kate Spade Fashions Reports & Reviews (1)

Hello
We sincerely solve the problem for you.We can give you a partial refund of 25% as compensation. This is the most we can do. If you accept it, we will handle it for you as soon as possible.
Thank you for your time and understanding.
Best Regards
2023/1/30 19:34?:
I have asked several times for a refund with no success. I am now going to reach out to the Better Business Bureau.
On Jan 30, 2023, at 3:46 AM, Tiffany Torres wrote:
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You can contact us with this email address.
******* 2023/1/29 17:10
Good morning,
Please send me the phone number of your supervisor. I will not pay the return fee for a purse that was misrepresented.
Sent from my iPhone
On Jan 29, 2023, at 2:06 AM, Tiffany Torres wrote:
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Dear customer,
So sorry for this situation.
But if you want a full refund, you should send the product back to us first.
And the shipping fee must be paid by yourself.
Do you still want to return it?
******* 2023/1/25 08:53:
Good evening, you can refund me the entire amount for sending me a fake purse.
Sincerely,
On Wed, Jan 18, 2023 at 1:10 AM Tiffany Torres wrote:
Hello,
Thank you for your reply, we are so sorry for the inconvenience.
For the order was delivered already, if you want to return, it will cost you a lot of shipping.
If you can keep the item, we can refund you 10% as compensation.
You needn't return the items, pay for the return shipping and can get the refund in a short time, please consider it.
Looking forward to your reply.
******* 2023/1/18 11:43
I want a refund.
Sent from my iPhone
On Jan 17, 2023, at 10:15 PM, Tiffany Torres wrote:
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Dear customer,
Our goods are now discounted at a very cost-effective price, which is a good deal. Please consider it again.
Thank you for your time and understanding.
2023/1/18 02:49:
From:
Email: *************************
How do I go about getting a refund for the bag I purchased? It is not an authentic Kate Spade bag.
--
*******

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