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Hotshefashion.com

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Hotshefashion.com Reports & Reviews (2)

- Palatka, FL, USA

has an online fashion boutique and facebook page selling items such as clothes shoes and jewelry, does not ship items, blocks the people who purchase from their facebook page so they cannot comment message or send a review

- Kansas City, KS, USA

I ordered merchandise on 12/5/22 online using PayPal account. I waited for info regarding shipping of merchandise and sent several emails for tracking number and tracking number said label made but was waiting on merchandise from 12/6/2022-12/30. I finally received merchandise on 1/3/23 and the merchandise is looks nothing like picture or poor attempt to look like picture with super cheap material. I sent email to them saying I want a refund and here is the response.



Hello, please take a picture of the product you received and send the picture to us. If we do ship you the wrong product, wrong color or wrong sizes, then we will re-ship you the correct one immediately. If the item is correct but just you dont like it, we consider that the return of goods is a bit uneconomical because it is clearly stated in our refund policy that we cannot provide return labels, so we can directly refund you $10 as compensation and then you can keep all your items.

You can also directly return your items for a refund.

Please contact USPS to ship the items to:

Address: Room 308-309, 3rd Floor, Building C, Deshi Innovation Workshop, No.388 Jinyuan Sixth Road, Jiangqiao Town, Jiading District, Shanghai, ChinaRecipient: FenXU

Telephone number: +86 15137912080

Zip code: 200137

And tell us the send back tracking number. When our warehouse receives your returned items, we will give you a full refund immediately.

Please note that if you want to return the package, the customs declaration amount should not exceed $ 50 preferably under $30, in case we are unable to receive the package due to customs seizures.

Thank you so much”

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