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fridachic Reports & Reviews (1)

- New York, NY, USA

They do not deliver what is ordered

My email chain with them:

FC84412 confirmed

Inbox

x

FridaChic [email protected] via shopify.com

Mar 10, 2019, 6:19 PM

to me

FridaChic

ORDER FC84412

Thank you for your purchase!

Hi My name, we're getting your order ready to be shipped. We will notify you when it has been sent.

View your order

or Visit our store

Order summary

Plus Size Casual V Neck Long Sleeve Tops × 1

Blue / 5XL

$23.11

Plus Size Casual V Neck Long Sleeve Tops × 1

Khaki / 5XL

$23.11

Discount FC15

-$6.93

Subtotal

$39.29

Shipping

$6.00

Total

$45.29 USD

You saved $6.93

Customer information

Shipping address

My name

My address

New York NY 10027

United States

Billing address

My name

My address

New York NY 10027

United States

Shipping method

Standard Postal Shipping(10-20 Days)

Payment method

Oceanpayment — $45.29

If you have any questions, reply to this email or contact us at [email protected]

My name

Mar 31, 2019, 10:51 AM (1 day ago)

Hi I have not rcvd my order. It has been 21 days. Promised delivery was 10-20 days. Please advise.

FridaChic via freshdesk.com

Mar 31, 2019, 4:39 PM (21 hours ago)

to me

Dear My name

FC84412

We regret to inform you that the delivery of your item(s) under order FC84412 may be delayed. It will be scheduled to be shipped out from our warehouse in 7-10 business days.

Could you wait for the item(s) and keep them for another event? We will email you a shipping notification once the order is shipped.

For the delay issue, we would like to compensate you with 5% money refund. You can contact us to refund you this amount after you receive them and keep them.

If you run into any issue, please do not hesitate to contact us.

Best regards,

CS Team

My name

Mar 31, 2019, 4:44 PM (21 hours ago)

to FridaChic

Please give me a solid delivery date

My name

2:00 PM (16 minutes ago)

to FridaChic

I cannot wait for a delayed delivery. Please refund my money immediately.

Thank you

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