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Entourage Recovery

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Entourage Recovery Reports & Reviews (1)

- Round Rock, TX, USA

Contacted alleged loan owed from 2011 from either Check n Go, Advance America, or other like companies. They would not reveal the specific loan company who was owed. I requested they send me documentation, via email, for verification of loan. They refused and stated the only documentation they'd send me would be information of protest and I in turn would then need to pay almost six times that amount which is allegedly owed. As I continued to request written proof of monies owed, the representative disconnected the phone.

I immediately called back to 877 501-9281, and then I overhear a couple of conversations going on between reps and clients. It was like a party line. I overheard Entourage reps having conversations with specific named clients, and these clients were providing personal information, i.e., telephone and social security numbers, and email addresses. In making payment arrangement with clients, the reps were advising clients they could only make payments via debit and not credit. When reps were leaving messages, specifically, Linda Brown, she would threaten to turn over their non-payment status to credit bureaus if call was not returned.

I do have names of individuals I overheard who were contacted, a date of birth for one client, money amount owed by one client, and a client's email address. I did overhear a partial SS# for one client but I didn't document.

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