Dealer Services Reports & Reviews (29)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Dealer Services, help other victims by adding it!
When I ask when my warranty is set to expire or ask to speak with a senior representative, they hang up.
The numbers they call from are spoofed. They are local numbers but the person who answers the call is usually speaking with a foreign accent. I have told them repeatedly to put me on the do not call list , but that hasn't slowed them down.
In the last year I have received at least 300 calls.
Someone needs to stop them from spoofing the numbers.
It's always a vehicle warranty / extended warranty scam using illegal Robocalls to sell you something/ get you to answer the phone to get you hooked. Do not speak, they WILL record you. The numbers appear to be belonging to CenturyLink Communications, who has no non-customer support or phone reporting system. Calls last no more than 10-40 seconds depending if there is an automated message on the other end.
According to a user on 800notes.com: "they pretend to be exempt from claims citing U.S.C. 456".
Another on callercenter.com: "The voice also says "UST456" "
Every robo-call is the same. Today's was from "Erica at Dealer Services", last one was from "Amy at DealerSurf".
A version of the messages readout from Reddit:
“About your car is extended warranty since we have not gotten a response we are giving you a final courtesy call before we close out your file press two to be removed and put on our do not call list press one to speak with someone about possibly extending or reinstating your car is warrantee again press one to speak with a warranty specialist or ?_? 800 number 8333041447…”
Another version of the automated message will read: "...and came across your file..."
The callback number is always the same (833-304-1447) and I and other have gotten calls from a variety of states - a good portion from Texas, a few from PA, dozens from a city in my home state, a few from Mass., and various others. You can find a listing of more of their spoof numbers here:
https://800notes.com/Phone.aspx/1-833-304-1447
https://reportscam.com/833-304-1447
https://www.callercenter.com/833-304-1447.html
The call back code "833-304" is not listed as a US based number and cannot be found. No doubt this is the purchased number for the scam center. Telcodata.us cannot find any company related to the phone code in question.
More info on "Dealer Services" here:
https://www.complaintsboard.com/national-dealer-services-will-not-stop-calling-c...⇄ />
The company is also listed on the ScamPulse.com with spoofing complaints and 1/5 star rating:
https://www.bbb.org/us/nc/charlotte/profile/auto-warranty-plans/dealer-services-...⇄ />
ScamPulse.com notes that many places use the moniker in their name but make no effort to list how/why this isn't the scam company in question, as any efforts to obtain a real company end up in a hung up call or no answer.
They pick up the phone, first i speak to an operator that asks me for eligibility. I gave them a fake car details. Then transferred to a warranty specialist who quotes 3700 dollars for 3 year bumper-to-bumper warranty of my fake beater car. Then they talk about incentive if I pay all up front. I get transferred to the finance manager. She is ready to take my payment, promises everything will be sent over email.
I ask for a website - they don't give me one, they say they don't have a website, just email. I ask for a phone number to call back and they hang up.
This is obvious scam and fraud, just trying to figure out how these people can be held accountable.
I have asked them at least a dozen times to remove me from their calling list, they say they will and a couple days later I get another call.
Help!!! I've been getting multiple calls maybe 4 calls per week from this company about Car Warranty Extension even saying my name on the phone. I'm desperate with them, I don't what another insult may make them in order to avoid their calls. I requested in every call for them to take me out of their list, they say OK we will do so. But, then a couple of days after I receive another call.
They pronounce my name correctly, describe what kind of car I do have, make, and color. This is insane!!
I need the government to banish those scammers with Hindi ascent, so I believe they are using Calls Centers in India to do so.
They call from different numbers every time, I'm tired of blocking them.
Lat call was from this number: 813-296-8829
Thank you!!
For the record, I own no car with any warranty. Their area code and prefix for their phone number is simply the same as mine.