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Chiclila

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Chiclila Reports & Reviews (2)

- Knoxville, TN, USA

This was a company listed on Facebook as legitimate and offered women’s clothing for sale at value pricing. Their tracking number didn’t work, and when questioned about it, they said ‘Try again later. We don’t have that information.” The tracking number is prefaced with Chinese characters and they are based out of London, so as to not be subject to US laws about theft. After i placed an order for one item, they IMMEDIATELY pulled their website. Plus, some words they mis-spell. The reviews are blistering with many people telling how they were scammed by the same company. I didn’t see that until i tried to show the website to a friend to let them see the product i purchased from the companies list of items for sale. I am not racist in any way, but these people are THIEVES!!!!

- Webster, NY, USA

This company appears to use the pictures from clothes from other websites (i.e., Sundance, Johnny Was) to make it seem like you can get these items for a discounted price. They say the garments are embroidered but they are NOT EMBROIDERED. Instead, it is made from a cheap polyester fabric with a pattern on it that resembles the embroidery design in the picture. Then when you email them to request a return, they tell you the following:

"Our return center is located in Guangzhou, China.

According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fee). Your refund will be processed after our return center received and inspected the return package.

Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue.

We would like to offer you 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.

If you still want to return/exchange the package, you should email us for a return label within 7 days, the aforementioned deadline.

You can check the return policy here: https://chiclila.com/pages/return-refund

Thanks for your patience! Please don’t hesitate to email us if you have any questions.

Best regards,

Jasmine

CHICLILA"

This is completely wrong and many people have fallen for this scam. Check out the comments on their Facebook page (https://www.facebook.com/Chiclilacom-284993285504311/). They should be stopped!

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