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Virality Gifts

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Virality Gifts Reports & Reviews (49)

i ordered an incense fountain and was not satisfied with the product. i returned it at my expense and have not heard a word back from these people...to date they have not refunded my money or answered my email... trying to find a phone number for them...

I ordered two Fidget Drones AND paid an extra $14.99 for priority shipping back on 12/05/2020 and have received nothing! I am out $67.13. What a shame! I hate con-artists.

Shame you didn't receive your shipment...they charged my credit card AND my PayPal account. They refused to communicate with me even though I sent numerous emails and tried calling a couple times. It was only AFTER they shipped the worthless Fidget Drones did they decide to return my emails. They told me they couldn't refund my money until I sent them the shipment that they fraudulently charged me for and sent to me...back at my expense. They refuse to provide any meaningful way to communicate with them. They refuse to have a supervisor call me. They refuse to refund my money and are giving PayPal a different story...even though they show an email from some employee telling me the understood I needed to have the improper order cancelled. This company is shady and worthless...just like the piece of junk Fidget Drone. If you want I'll send you these items...so at least one of us isn't out money...but you will wish you didn't have them. They are cheap, don't do as advertised, and the blades have hurt several of the kids fingers. NOT A GOOD GIFT!

I ordered mine on the 8th of December. Recieved ZERO SHIPPING info... Just got it today with usps on December 26. Dead serious. I thought it was a scam but it is not.

hello. i began the process of ordering a drone fidget on facebook, and like others stated, they begin the process of paypal or payment without address or anything else, and you cant even complete the process nor review it, and i wasnt given an order number. my paypal was charged and i filed a dispute, but paypal turned down my dispute saying it was authorized. so , this company needs stopped.

On 9/10/20 I order their awful incent waterfalls and incents they stink was charged $125.49! was suppose to get a free phone charger! Never received that. I returned their junk 10/1/20 after being told by there associate the return address in CA cost me $20.85 to return its 11/19/20 and no refund the package is LOST they gave me wrong address now what ?

This is a scam. Order was placed by me and rec'd. Items were not as described on Facebook, BUT no company name nor return information was given! How was I to return items without these facts? The only information in the package as that item needed to be returned within 60 days! So I attempted to mail it back to the tune of $16 to an address I found online in New York City. It was not accepted and was delivered back to me. As long as I could not contact the merchant directly, I waited until the bill appeared on my statement. When I called to dispute the charges I asked the agent how American Express had reached them. He gave me their email address so I sent them a message at the address. All of my emails sent did not ever go through to them! I'm out $72 for getting scammed! I'm furious!

Canceled what I was ordering and they processed my order before I hit pay. I haven't a clue what I am getting.

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I also was charged before completing my purchase for Virality Gifts. I reached out to both Virality Gifts and PayPal for my money back. The email address they have given us does not work.

This might help you and others... Not good news though...

I did get a reply from emailing "[email protected]" with replies from the Incense burners rep via help scout. They are the same company as behind Virality Gifts (see below).

You could trying searching here https://www.bizapedia.com/people/matthew-squillace.html and this https://www.signal-arnaques.com/en/scam/view/197000

These guys are selling all sorts of crap. All scamming people with deliberately mis-priced specials, etc.

https://incensefountains.com/
https://buyincensefountains.com/
https://incensefountains.co/
https://incensewaterfall.co/

Using SSL cert for https://global.cc-cms.com/ which is another of their sites.

Also scamming people for masks!:( https://dacronblackmasks.com/
https://orthocentral.co/pages/contact-us

ON 05/05/2020 MY BANK WAS CHARGED $54.89 WITHOUT MY CONSENT I WANT MY MONEY PUT BACK ON MY ACCOUNT

I placed an order on 8/30/2020 should have received order in 3-5 days. I haven't received my order yet. I've asked for refund, but company states they can't give refund, because they already shipped order. I spoke with Fedex 9/19/2020 and was advised that a shipper label was printed on 9/1/2020, but product to be shipped never received. I'm tracking a shipper label not product. These people need to be STOPPED!

I ordered Incense Waterfall on August 30 and was suppose to receive items in 3-5 days. I haven't received product yet.
I've called 3 times and was told my order was delayed because Fedex was experiencing delays because of the weather. I spoke to Fedex today and was told that shipper label was was printed on Sept. 1st, 2020, but they haven't receive product.

I saw the add for the incense burner on Facebook and thought it looked cool, so I started the purchasing process. Before completing/finalizing the order, I changed my mind and cancelled. About an hour or so later, I checked my email and had an order confirmation from them and PayPal.

I notice that they had also added two orders of the replacement cones at a rate of $19.99/per 100, when the website stated $6.99/per 200. I immediately contacted the company and told them that I did not place the order and wanted my money refunded immediately.

Their CS Rep emailed me the next day, now day 2, apologizing for the order being placed without my authorization, and offered me a discount. I declined and again stated that I wanted my money back. On day 4, I received yet another email offering me a larger discount. I again declined and AGAIN requested my money back. On day 5, I received another email offering me a discount.

Now, I am irate. I have requested my money back several times and realize I am being stalled. I respond saying I haven't received anything and don't want anything other than my money back from an order that I DID NOT PLACE!

I receive another email on day 6, telling me that all orders are processed next day. The email stated I could return the order (at my expense, I'm sure), and that there was a copy of their return policy attached. I'm sure this comes as no surprise, but there was no policy attached.

I've contacted PayPal, and am hoping I can get my money back. What an infuriating scam these people are running. I knew the CS Rep was stalling to allow time for them to ship. I am disgusted and plan to review this company any and everywhere humanly possible.

+1

Exact thing happened to me,did not order and emailed them saying returning without opening.They say I will get refund when they receive package.This was Sept.After numerous calls emails and tracking, the package is in a Chicago,illinois which a customs man says is no way to trace It has been there two days after I returned it He gave me a # for consumer affairs for US postal which wont pick up.There is no help coming from incense waterfall.Wish I found this page sooner.I have spent hours trying to fix this

- Los Angeles, CA, USA

I ordered from an ad from my DINGTONE FREE WiFi TALK & TEXT App advertisement to get more phone credits. When I charged it on my son's debit card, they sent me by email the receipt of purchase but NO TRACKING NUMBER. I figured I be on the lookout for my package. 2 weeks went by and me checking the mail box throughout the morning, day, and night and still no package. When I contacted the company's Customer Service, they were very vague as if it was a SCAM saying that I don't have an account with them. The second operator argues about that they sent me the TRACKING NUMBER. They did, AFTER THE FACT it was DELIVERED. That's when it's too late. Package was STOLEN or NEVER DELIVERED or SHIPPED.

I wish I was aware of this information prior to placing an order from these people. I ordered the waterfall incense burner extra cones because "no other incense would work". When I received the items I was very disappointed. We have several service stations around town that carry this type of merchandise. They had the very same incense burner at a much cheaper price. The special incense for the waterfall is another ripoff because any cone shaped incense will work. I guess I should be happy that they only stuck for me $81.00. Fool me once shame on you. Fool me twice shame on me! Please research your purchases to prevent getting stung like this.

30th March 2020 - I started an order on line but didnt finalise payment. Next morning I saw it had gone through; I immediately contacted them saying what had happened and they argued the point and said"too late". When I did receive it I returned it the next day to the address shown. It was an Australian address. I have not received any refund or further communication. I would like my AUD $59.71 refunded. This is stealing from customers, specially when declaring - return and receive a refund if unsatisfactory.

+2

this is exactly what happened to me

Ordered their product, incense waterfall for $39.00 plus shipping, $6.99.
Order date 05/29/2020, Ship Date 06/12/2020 and received on 06/18/2020...broken to pieces. I called their telephone number which is a New Jersey listing and I spoke to a woman about the problem. All she said was sorry and could I send a picture of the merchandise. What I want is my refund returned.

My order came today, completely broken to bits..called them and she said to send a picture to them...I want my money back...I'll send them their waterfall incense back to them.

It happened to me..I found 3 charges totaling 81.88. I have never heard of this vitality gifts until I found the charges now having to proof that I didn't order anything from them and I'm on disability this is a big chunk out of my money.. IT SUCKS!

On 04/20/2020 there was 4 charges made to my debit/credit card. The total adds up to 86.83. They had all of my information correct but when I asked for the telephone number that was placed on the order, refused to answer. The name on my bank statement is Virality gifts. They said that it was delivered by Fed Ex. Fed ex leaves the package at the door and knock’s to let you know that you have a delivery. I also spent at least 1hour on phone with my bank this morning to change my password because of this issue. Just a FYI, a charge that was made by Groupon on the same day 4/20/2020 wasn’t placed by us either. The service representative that I spoke with said his name was Rome and definitely was foreign.

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I ordered the incense waterfall, extra incense cones & a cell phone quick charger on April 18th. I received the order today. Total charge was $67.83. They did not charge me for anything I did not order. But the incense burner is not as pictured. Really don't like it since it doesn't work too well.

I ordered a incense waterfall and got charged 2 times and never have received my merchandise...DO NOT ORDER FROM THESE PEOPLE...THEY ARE A SCAM...

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Virality Gifts Contacts

Virality Gifts associated photos:


Address:

754 S. Olive St., Los Angeles, CA 90014-2602

Phone:


Website:

Viralitygifts.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Virality Gifts, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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