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Universal Carriers Reports & Reviews (1)

In the process of getting scammed by a Dog Breeder (Healthy Havanese) of Chesapeake Virginia.

https://www.healthyhavanesehome.com/

Email [email protected]

Phone: 571.441.2451 (reverse phone search information on this number: Marvin Mensah, 31 years old, landline 703.583.1481, 2364 Battery Hill Circle Woodbridge VA 22191-6514). When this phone number called back it came up under Herndon Virginia.

These people told me the dog I ordered was coming via Universal Carriers and I needed to follow the email instructions before getting any flight information on my dog. They wanted me to rent a Thermal crate (they don’t exist) for the dog's travel. These are the emails they sent me, I took off my personal information.

When calling the 703.634.6676 phone number and got a person who barely spoke English. There was children in the background of the call and he kept telling me that I had to pay for the thermal crate in order to get any flight information. I asked to speak to a manager or a supervisor and he said he was the supervisor. This company is a scam and so is the dog breeder site.

Dep Customer Survey

CALL ALL COSTUMER SERVICES +1 7036346676

WEBSITE http://u-carriers.com

EMAIL: [email protected]

Transaction Date: 2018-07-31

Dear XXXXXXXX

Accept greeting from the Entire Staff of Universal pets carriers Virginia,

This is a report regarding your Havanese Puppy (DUKE) which is to

be ship or pick up by you at the airport, visit our tracking page of

our website on http://u-carriers.com/track-your-shipment/index.php to

track your package and also confirm your delivery details,Your

tracking number is XXXXXXXX

Your puppy has been checked at the Pets Department and all the

registrations papers, healthy certificates and passport are correct .

Due to the poor weather conditions we are facing now you are required

to Rent (Hire) a different crate for the safe delivery of your puppy....

Reasons for a change of Crates !!

1: The Delivery crate of the puppy has to be changed from a Basket

crate provided by the senders to a Electronic Thermal Crate . The

Basket crate does not contain potty pet space , water bowl and food

cane to help the puppy on the flight .

2: The crate is too small for the relaxation of the puppy on the

flight . Due to the above reason, the crate has to be change from a

Basket crate to an Electronic Thermal Crate.

3: We are experiencing an unfavorable weather condition and

transporting the puppy in the Basket crate will be detrimental to the

health of your puppy

4: We need a Thermal Electronic crate during this period of shipping

because it has a TEMPERATURE REGULATOR ( HEATER ) which will be

regulated according to your puppy's body temperament there by

maintaining a constant body temperature

From the above reasons, the puppy can not be transported in the

original crate. The crate has to be changed and we have to use but an

Electronic Thermal crate to ensure the safety of the pets on the

flight to your location. We have these crates here at our agency in

different varieties and PD (power drive ). Here are the various

available Electronic Thermal crates listed below:

Thermal Electronic crate 0150 PD -------$1200

Thermal Electronic crate 088 PD--------$910

Thermal Electronic crate 024 PD---------- $750

We do not sell the crate to our customers but we offer them for a hire

or rental terms to safeguards your puppy on flight. The money paid for

the rental of the crate will be 100% Fully Refunded Back to you by the

delivery agent bringing the puppy and he will refund back the money to

you cash or check when collecting the puppy at your home address.

Since the sender of your puppy sent her using a basket crate, when you

will be picking up the puppy at the airport the delivery agent will

come along with the Ventilated crate, to do the changes and have your

money paid back. We requested that you make a choice from the above

list of crates and choose the type of crate you will like your puppy

to travel in, for safety.

DUE TO THE TEMPERAMENT OF YOUR PUPPY , WE ADVICE THAT YOU USE THE

Thermal Electronic crate 088 PD--------$910

Note: The higher the PD, the more safety and guarantee the Puppy have

on the flight.

All payment will be done using our cashier's information which will be

provided to you

NOTE : Once the Puppy arrive your home, the total amount of $910 will

be refunded back to you

OUR OBJECTIVE:

UNIVERSAL CARRIERS. AIR CARGO VIRGINIA courier is committed

to providing a safe and comfortable travel experience for all of our

customers, including pets. Our pets' flights are relatively

stress-free. Our major objective is safe delivery for our customers

and pets as well. For safety reasons, we prefer you choose the most

direct flights to your destination; this will help reduce the stress

on your pet. If warm temperatures are a concern, pets are flown

preferably early in the morning, evening or an overnight flight used.

We also issue a kennel/carrier for small sized pets, there is enough

room for the pet to stand and sit is a natural position, turns around

and lies down. The kennel door also closed securely. But for larger

animal as seen in one of our pet travel planes, a kennel is not

required, Many families are always afraid of our on board facilities

so we make it our priority to talk about journey comfort

JOURNEY COMFORT

*Pets are in the main cabin Not in the cargo hold

*A Trained Pet Attendant is always monitoring your pet.

*We make sure there is plenty of fresh, cool air at all times.

*Pets are never left unattended in a warehouse or on a ramp.

*Peace of mind that your pets is in the hands of pet professionals.

*If you’re delayed don't worry; your pet is in good hands.

*No hot or cold weather restrictions that prevent pets from traveling.

100% COMFORT DURING THEIR JOURNEY. THAT IS WHY ALL OUR DELIVERY BOXES

CARRY 'FRAGILE.

Your reservation is pending approval, until after we confirm payment

from you for Air Conditioned Pet Travel Crate before we can proceed

with shipping and delivery of your Puppy . We have your puppy at the

animal/pet reception; They will be prepared for shipping and delivery

just after we confirm payment from you, a go ahead with the delivery .

NB; The payment is needed as soon as possible so that the puppy can

be confirmed for tak eoff, so all the shipping documents can be

processed on time for your shipping receipts.

WE WILL WORK WITH YOU IN ACCORDANCE TO YOUR CLOSE COLLABORATION WITH

US AND ALSO DO AS SAY AND EVERYTHING WILL BE FINE AND YOU WILL HAVE

YOUR PUPPY DELIVER TO YOU AND ALSO THE MONEY FOR THE CRATE RENTING AS

WELL WILL BE GIVEN BACK TO YOU.

MANAGEMENT.....

Dep Customer Survey

CALL ALL COSTUMER SERVICES +1 7036346676

WEBSITE http://u-carriers.com

EMAIL: [email protected]

Transaction Date: 2018-07-31

Dear XXXXXXXXX

Accept greeting from the Entire Staff of Universal pets carriers

Virginia, Refundable Payment for the new crate of your puppy should

be sent using Money gram to Money gram transfer at the Money gram

store at your area .You can do a Money gram to Money gram transfer in

Minutes at any of this stores around you ,Go to

ACE CASH EXPRESS ,ADVANCE AMERICA or WALMART STORE to do the Money transfer.

NOTE: DO MAKE THE PAYMENT USING THE MONEY GRAM TRANSFER IN 10 MINUTES

SENDING FORM WITH OUR DETAILS BELOW.

Send your payment to the following details;

First Name:..........Rondall

Last Name..............Nelson

State:.....................Roanoke

City:...........................Virginia

Area code..............24026

AMOUNT............$910

The said crate Fee is Re-fundable upon arrival of your puppy . Once

you complete payment , do get back to us with the full picture of the

receipt , reference number and also the full sending names so we can

register the payment as refundable payment and be able to board your

puppy then send you all tracking flight details.

Thanks By The Director

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