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Sunday Nu

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Sunday Nu Reports & Reviews (99)

My husband ordered a patio heater on 12/20/20. Still have not received it. My husband has called at least 5 times for an update and they keep telling him "it will be there within 4-5 days". Today, I called and talked to "Sam". I asked for an update and again was told "it was held up in customs and will arrive within 4-5 days". I told him I want a refund. He let me know that they cannot offer refunds. I asked for a Supervisor, of which he said they don't have one. I run a Fulfillment Division for large clients and also a Call Center. None of what he said is true. I told him I wanted the new tracking #, since he can see that it will deliver "within 4-5 days". There's no new tracking # available, of course. I let him know that if we do not see a refund of $164.99 within 5 days, we are taking legal action. DO NOT EVER ORDER FROM THIS PLACE - IT'S A SCAM!

This company is located in Oman

I ordered a robo vacuum on 12/19/2020. I am still waiting for it. Every time I call I am told that it will be here in 2 - 3 days. They refuse to even entertain the idea of a refund. Rachel told me the product was sold at a discount to it wouldn't be refundable but she insisted that the product would be in my doorstep by Monday March 8th. It wasn't. I called then and spoke to James (at least the 2nd time I got him). He tried telling me that it's been over 60 days so it can't be refunded. He also assured me that they product would be here in 2 to 3 days. I'm not holding my breath.

Company is situated in Emirates

Dec8 I ordered a Robo Vac and every time I call 'James' answers the phone and saying its on its way. Ive asked for a refund multiple times but now my phone number is blocked.

I ordered one heater and was charged for 3 PLUS they signed me up for monthly donations to their planting of trees! On my first call they removed the monthly tree donation fee but said their "authority" would need to return my call in two hours! When I again called back later the same day, the SAME CUSTOMER SERVICE AGENT took my call telling me the company is based from TX % Fl. For 10+years, yet he could not give their exact location info out? Said the company was BHLabs? This is a scam. Google should have screened this company before enabling them to advertise via Google ads!

Ordered cream online.. listed for 7.00 and then got 2 charges on my credit card totaling $75.00 and then called to cancel and it was some kind of number for saving trees.. such a scam

Do not order from this company I ordered a facial cream for $7.99 and a couple weeks later I got charged 159 on my card I never saw it was a subscription So I got that all canceled and just today I got a $25 fee on my card I have no idea where it came from my card company said came from BG food you never even heard of that company So I looked it up online and I saw the cream for sale tried calling their number and it just hangs up on you so I called Sunday Nu and they said I ordered a magazine subscription online which I never did and they will not give me my money back I repeat do not order from this company!

+3

File a complaint to your credit card, i did that and my money was refunded

I don't feel that I need to repeat my story, as mine is the same as many of you. It taught me to be very skeptical in looking at the ads on Facebook, even though there might be lots of legitimate companies out there. But it is companies like Sunday Nu who ruins it for everyone. They used my credit card information to "purchase" an esubscription on Wonder Vida. I finally had to cancel my credit card in fear that they might have sold my information to another of their related businesses.

Please take care and check your credit card statement each month after buying from these scammers or cancel your credit card with the bank.

I cancelled my subscription in Feb after this company charged me when I stated I didn't want the product. Then today I get an email stating thank you for your order for $25. I had already told my bank not to authorize anything from them. I'm so mad about this!

+1

They are scammers. I ordered online Jan 31 for $2.99 and free 3 day shipping. With the guarantee on the website for 60 days. I noticed on the immediate receipt an additional item of colon clense, I immediately called and I told her I only wanted to try the facial cream. She said there was no other charges. I was unsure of the conversation but waited for the cream. It showed up as promised but I tried it and it caused my face to itch and become red. I left the country and was going to call to return when I returned(still within the 60 days) home but when I got home I had another box with the same two items and now I had 2 very large charges on my bank account, $156.99+$164.95! I was furious! Nothing on the website says that. I called and was told no refund. It was only 14 days return policy(NOT STATED). So he canceled my "subscription" and said have a good day good bye. I called back and immediately hung up on. I called multiple more times with no answer. I even called a couple days later and he would not uphold the return policy. I see the new website still boosts 60 day guarantee and they are boosting backing by large companies. I do not believe this is true. None of the reviewers look real. I looked at BBB and FTC and there are multiple scam claims. Even the address they use is incorrect the number is still correct. Someone with a higher power needs to shut them down asap! They are scamming people and still doing it now! I have put a claim into both the FTC and BBB. Please everyone do the same! Terrible people!

This company has a new ad out on Facebook where they changed their name. It's called Eve Prima! I've also seen them as Sunday Nu La. If you look at the site it's the same! I'm still working with my bank to get $152.98 refunded.

How many would be willing to do a civil lawsuit?
I told them if I didn’t get ALL my money back...it was going to happen!
They guy I talked to offered one refund of $164.98 but there is another charge for $152.98. I’m sending it all back. He tried to tell me there is a 14 day trial yet the website says 90 days.
My name is Sue & I can be contacted at [email protected]. Thanks

I meant a class action lawsuit

- Westerville, OH, USA

The company offers a free facial product with only paying $7 for shipping. What is not made evident is this is actually a monthly subscription with subsequent mailings being charged 86.99 to credit card. By the time I realized what I was being charged and called the company., I had been sent two orders. Nowhere on the facebook add did I see any indication this was a subscription. I immediately cancelled and returned unopened product. I am now trying to get things resolved through my credit card company.

They charged my account$152.98. I called and cancelled and told them off and never even got anymore product. I'm in the process of working with my bank to get my refund. I've left comments in their adds and they drlete it and then block me. So pissed right now!

- Crossville, AL, USA

They had an advertisement on Facebook selling face cream/moisturizer, and the price wasn't bad so I purchased the cream and under eye serum for $12. After 14 days I noticed a statement from my bank where Sunday NU took an additional $77.10. I contacted the company on several occasions and emailed. I finally was able to speak with a representative of the company who confirmed that they lock you into a subscription without telling you anywhere on their website, and that they get away with it because when you type in your payment information and hit 'submit' that is your way of agreeing to their subscription! I asked for my money back and they say no. Also they do not allow returns. He said that they had actually tried to take $350 out of my account and it did not go through so after a couple days tried to take $175 and it did not go through so their third attempt they tried $77.10 and it did go through. So if I had of had more money in that account I would have been out 350 dollars!!

I also ordered from the Facebook ad offer was for 7.00 FACE cream - 5.00 FACE serum... 12.00 total ... when I received the items there was a FACE cream and an EYE serum (eye serum NOT a face serum) so I emailed few times & then called.

I said I had the WRONG item and he BOUNCED around that and said you have the Face Cream and Serum... yes, WRONG serum should be the FACE serum NOT the EYE he bounced around again AND THEN mentioned a subscription ... WHAT a WHAT ? ... subscription - I said I DID NOT sign up for a subscription - he said yes, you have 14 days to try & return so just try those. I said HOLD ON ... WAIT a MINUTE!
WHAT happens after 14 days then we charge you for the items ... I said OH no...
no no no ... I will return these NOW then I did not sign for a subscription MATTER OF FACT - there was NOTHING on the offer page in large or small print that mentioned a subscription AND nothing NOTHING on your website either that mentions it ... I want to return these NOW! he said (after some time of back & forth) he said just keep the items you do not have to return them. I said I have no problem doing so and he said NO just keep them AND i then said WHAT about the "subscription" - he said I am canceling them both now - do I get an email or something confirming that and he said yes... I said okay then I will wait online with you to make sure I get them WHICH I DID - and then I said how do I know since there is no return of product that I will not be charged for these FULL price and he said because I canceled your subscription on both and took care it from here ...

THIS was the 1st time I EVER EVER did a trial thing and WILL NEVER EVER DO IT AGAIN

I was not charged for anything else NOT refunded but I don't care and have the 2 cancel subscription emails

Ordered on the try the product for 7.00 shipping charge. Two weeks later they charged me 72.00. When I called and sat on hold for an hour, they said I could not get my money back. I asked for a supervisor and they said I would get a call within 24 hours. I never received a call. The cream is a 1 oz. bottle and ended up paying 80.00.

+1

When I called them I was told the charge was for my original order so I only received the 1 jar.

Scam! Never again will i order some [censored] like this. Got 1 jar for 7 bucks and 3 weeks later had one in my mailbox and a 79.99 reciept in it. They took that money without permission and no subscription. I better get my 80 bucks back!

+1

I ordered Sunday nu for $7.00. They charged my credit card 7 and then $72.99. Then they sent me another jar for $79.99. I called them to tell them I was sending it back unopened and they said I couldn’t but they would send me future orders for 35 percent off. I said no I don’t want it. They said it was on the ad but it wasn’t

Same exact thing happened to me!

They are thief's do not buy anything from this people. Do not give then.access to your card .SCAM

+1

I had the same experience and they charged my account without my permission

I thought it was a one time cost. Until, 3 weeks later they charged my $169! Another scam! Do not purchase.

+1

I called my credit card and they are going to cancel it for me .. Please call your credit card company they will help you..

I got scam with this company as well, I thought I read the whole thing to make sure there there's no recurring order, so I bought the one on sale, but after 3 weeks I recieved another package and charging me $164.99 . I cannot afford things like this and I when I called he said I cannot return that anymore but will cancel my account and will no longer be sent another package. Oh my gosh please please don't even try to buy this product unless you are a millionaire !

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