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Renters Assurance Bureau

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Renters Assurance Bureau Reports & Reviews (2)

- Savage, MN, USA

PLEASE BE AWARE OF DERRICK SIMON/DERRICK BANKS (NAME HE'S USING NOW). THIS MAN HAS STATED HE IS ABLE TO GET YOU INTO A HOME DESPITE ANY CREDIT ISSUES, EVICTIONS, OT NEGATIVE REMARKS. UNDER HIS ORIGINAL NAME "RENTERS ASSURANCE BUREAU" HE CHARGES $450 TO START THE PROCESS, THEN COMES BACK TO ASK FOR MORE MONEY CLAIMING HE HAS TO GO THROUGH SOME ONE ELSE TO COMPLETE THIS PROCESS. HIS PAPER WORK CLEARLY STATES " PLEASE ALLOW 90DAYS BEFORE REQUESTING A REFUND" I STARTED THIS PROCESS IN THE BEGINNING OF FEBRUARY 2019, AFTER MONTHS OF NOTHING I REQUESTED MY REFUND AT THE END OF MAY 2019 IN THE AMOUNT OF $775. I PAID WELL OVER THAT $450.00 WITH NO HOME AT ALL. HE CONTINUES TO LIE AND SAY A LETTER WAS SENT, R HE HAS TO GET ME OFF TAX PAPERS. PLEASE JUST SAVE YOURSELF THE TROUBLE, HE IS A COMPLETE FRAUD AND A SCAMMER.

We contacted this company to assist us in finding suitable living due to credit issues. We initially paid the $20 application fee and was assigned a case manager. The case manager contacted us and told us we needed to complete the rental profile and submit the $250. We did that. In doing so, we submitted our top 3 apartment complexes. After we informed the case manager of the preferred apartment complex, we heard nothing for a week. I then followed up to find out what the next steps were and continued to do so for the next several days. I continued to call and received no answer. Finally the case manager contacted us back incredibly unprofessional and passive aggressive stating he was waiting for information from us to proceed. Information we had already provided to him. He was irate and stated he wouldn't work with us anymore because we were questioning the status of the application. They hadn't submitted any of our information to the apartments we were interested in. He referred us to his assistant to work with. Nothing transpired. When we asked for our refund, we didn't hear back from anyone. It wasn't until i reported him on the ScamPulse.com that I heard from him. He threatened me with a cease and desist letter because he stated I was slandering his name and the company. There was no slander, just the facts. I called today 12.20.18 for the status of the refund to which he told me he would take me to court for slander if I mention his name again. He threatened to have his lawyers have me fired from my job and thrown out of my apartment. Basically, he threatened to ruin our lives over $250. I have emails to back up my claim. I will provide them upon request.

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