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Pony Cycle Store

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Pony Cycle Store Reports & Reviews (1)

- Scottsdale, AZ, USA

I ordered a pony cycle from them in mid-February 2021. Their website claimed they are an authorized retailer of ponycycle.

The charge posted immediately to my bank, before receiving shipping confirmation.

After receiving no communication for three weeks, I contacted them. I received a reply from [email protected] (email follows this post)

I was told it would ship on March 22, I waited to contact until March 31.

Was told April 8, I waited to contact until April 15.

I was told April 24th is the new ship date, so instead of waiting I've decided to share my story on ScamPulse.com so you don't repeat my mistake.

Do not trust anything from Peazz.com

They do not provide real information via email, they phone line disconnects, and more complaints are building against them every day.

I've since also complained to the legitimate Pony Cycle company, in hopes that they are able to present some kind of cease and desist.

|Dear ******,

|

|Thank you for your email and we will appreciate your patience and support during this difficult time,

|

|We do apologize that you have encountered an issue regarding your order status,

|

|As you can understand the global situation(COVID-19). We kindly request your patience as our team is working to provide you the

|available resolution once the warehouse will be back in business with all the safety measures and we do understand your concern and

|frustration as we are also a customer at some point in time.

|

|However, I would like to inform you that, as I have checked your order status with the warehouse. the warehouse that fulfills this order

|will re-open on March 22, 2021, and after then it can be fulfilled. Once the warehouse that fulfilled this order reopened we will ship your

|order as soon as possible.

|

|Let me know if we can be of any help or for any further queries. Stay Safe

|

|Thank you for contacting us, please let us know if there is anything else we can assist you with,

|

|Peazz.com

|Home Department

|P: 888-286-2347

|M-F 8:00AM-4:00PM PST

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