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Online purchase not received

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Online purchase not received Reports & Reviews (110)

- Miami, FL, USA • May 02, 2024
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Paid for this product never received I contacted support multiple times with the same AI answer last update of shipment it said the product is in Atlanta since 4/25. I contact support they gave me a new tracking and now it says the ring is in NY.

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- Fort Lauderdale, FL, USA • May 01, 2024
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[email protected]

Wed, Apr 24, 12:04?PM (7 days ago)

to me

Hello, dear customer

This is your logistic information

Your package shows that it has been signed for

Order Number: AM238153620CN

Package status: successfully signed (25 days)

Country: China -> United States

April 22, 2024, 22:29 United States [Completed], Completed

2024-04-20 09:27 Fort LauderdaleOut for Delivery, the mail is operating within the country [on the way to delivery], going out for delivery

2024-04-17 20:21 FloridaExpress delivery is ready, the express package is ready for delivery, the international mail is in transit

2024-04-13 10:20 United States To the transit post office, sent to the transfer post office, the express parcel has arrived at the processing center

2024-04-08 19:25 United States DISTRIBUTION CENTER, the express package has arrived at the processing center, and the express package has arrived at the processing center

April 5, 2024, 15:25 Arrived at an overseas destination in the United States [customs clearance in progress], the express package has arrived at the processing center

2024-04-03 11:25 China The airlines are shipping,transshipment to an overseas destination [Airline Departure], international mail is in transit

April 1, 2024, 15:29 The goods are being processed through customs in cleared, China. [Customs clearance in progress], international mail in transit

April 1, 2024, 09:25 China has left the [Shanghai Processing Center], export has been banned, and the express parcel has left the processing center

2024-03-31 14:29 Arrived at [Shanghai Processing Center] in Shanghai, the express parcel has arrived at the processing center

2024-03-31 12:31 Wenzhou leaves [Wenzhou Processing Center], next stop [Shanghai Processing Center], the express parcel leaves the processing center

2024-03-30 18:25 Wenzhou Arrives at [Wenzhou Processing Center], Express Mail Arrives at Processing Center

2024-03-29 18:26 Wenzhou City, China Post has received the mail

======================================

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Thu Apr 25 00:04:47 CST 2024,"onetrezi" <[email protected]>wrote:

Good Morning,

I have been awaiting my purchase since forever. You took my money and I DID NOT RECEIVE my items. Wow this is truly a scam. My attorney as well as the ScamPulse.com will be notified. This is pitiful. The tracking says it was out for delivery on the 20th of April, today is the 23rd.</******************>

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- Miami, FL, USA • Apr 24, 2024
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Sent them $400 to upgrade a Christmas gift to a bigger pair of diamond earrings that we never received

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- Sebastian, FL, USA • Apr 19, 2024
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Order 2024031826812580 I ordered two sofa beds for $95.96. Discount $47.98. $11.98 shipping and insurance. These were ordered Jan 3 2024. Since then they email me x 5 asking me to complete purchase (which I did) now ignoring me and have different email: [email protected]

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- Sudbury, MA, USA • Apr 17, 2024
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Went to https://reptmarts.com/ to buy a common rain frog for my child. The website looked legit and said the frogs were in stock. Upon checkout, there was no direct connectivity to a payment system. I was asked to pay by Apple Pay, Zelle, PayPal etc. and to send a screen shot of the payment. Upon hitting submit, I received an email of the order asking me to make the payment. I was given a phone number 240 698 9289 to make the payment to. I made the payment via Apple Cash. They said they received the payment and everything was legit. Then they sent me a tracking number for a “courier” company. https://azexpresscourierservice.com/.

Subsequently, I received an email from the “courier” company that my package is stuck with the authorities at the Miami airport. I need to buy pet insurance of $499 otherwise the package will be destroyed. That’s when I sensed a scam. The email’s style was same as that of the order confirmation and payment types were also the same. This raised a suspicion that this is an elaborate scam where the scammers have two websites - an order placement website and a fake courier website. They take money through non credit card means (cash) and then they scam further by creating the insurance issue.

At this point in time I texted the store rep’s number and asked about the matter. The reply came that they can’t do anything as they have given the package to the “courier” company.

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- Fredericksburg, VA, USA • Apr 11, 2024
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Never received products and cant get a response to emails and texts

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- Portland, OR, USA • Apr 08, 2024
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This company has been lying to its investors for over a year about production timelines, shipping dates, and more. The shining people on has gone on long enough that no one can initiate chargebacks on their credit cards for reimbursement and there are still no estimated dates for shipment. I paid for this product in May of 2023 being told it would ship first in October, then November, then January, and now finally in April they came clean with the fact that there is still no product and no idea of when there will be a product. I have contacted them repeatedly for a refund and I am being ignored.

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- Sebastian, FL, USA • Mar 11, 2024
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I ordered a gift through this website and the order was supposed to be delivered in 2 to 4 weeks and it still hasnt been delivered. I sent them an email but only got a message I could barely read. They said they were sorry but no mention of returning my money

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- Oshkosh, WI, USA • Mar 07, 2024
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TRYED TO PURCHASE CROWN ROYAL. WAS SUPPOSED TAKE 10 TO 20 DAYS ON DELIVERY. ITS BEEN OVER A MONTH. THEY DONT ANSWER PHONE OR EMAILS.

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- Hollywood, FL, USA • Mar 07, 2024
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I ordered products from this company and never received them. I attempted to contact them and even sent an email and no response. They scammed me out of money.

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- Miami, FL, USA • Mar 06, 2024
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Bought a chiller and didn’t receive it or refunded

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- Stuart, FL, USA • Feb 05, 2024
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Payment made , product not delivered, company providing fraudulent tracking information

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- Crivitz, WI, USA • Feb 05, 2024
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Facebook add with products for sale. Went off Facebook and located website by name, Glendora.com, placed oder#7653 on January 23,2024 for listed Machette bender. Credit card was charged, but have not received any shipping info and product is no longer available on their site. I used the contact us feature on their website with inquiry 5 times and have never gotten a response of any kind. Tried separate email using [email protected] that email was undeliverable. Today was the fifth contact us email on their website with no response. 02/05/24

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- Lithonia, GA, USA • Jan 31, 2024
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Was trying to purchase a car engine and a calling himself Sam called me back too say his company had said used engine. My bank wired the money to him and I got robbed of my money plus wire transfer fee by my bank

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- Deerfield Beach, FL, USA • Jan 23, 2024
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books website, I added books to cart, checked out. never received confirmation or books, but was charged $29.95

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- Bronx, NY, USA • Jan 16, 2024
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It is an online store called Visvako shop, I ordered nicotine patches from them on Nov 17, got an email to say they received the order and it would be on hold until they could confirm that payment had been received, it was in the amount of $19.72, I saw it had been charged to my CC. However when I checked my account today I could no longer see the charge but have not been credited for it either.

I have since seen other complaints on other platforms reg this company, they do not honor any purchases made, don't answer emails and have no number to call them. They need to be shut down and if possible have my money credited back to me,

Thank you for any help on this matter,

*** *.

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- Avon Park, FL, USA • Jan 16, 2024
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Shoes for 9.99 - 20% discount if you buy 3 - Shipping 9.99 Ordered on December 14, 2023 . Never received. Tried to reply to email but it failed to sent Total order was 34.83 Receipt #1290-4624 - I used my debit card.

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- Delray Beach, FL, USA • Jan 11, 2024
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Ordered three containers for the bedroom. I didn't receive them and I questioned it. They told me to contact UPS. Go check to the site and it said it was delivered. It was never delivered. We emailed back and forth. They said it was delivered to check with a neighbor the house where it was delivered. They're living there for 99 years. They're living there since their grandmother's alive and they kept saying it was deliver. Check with a neighbor. Kept texting back and forth or they were going to contact the international. It came from China. Nothing ever became about and I said that I was going to have them shut down all of a sudden. I got an email. That they were resending it and I told them if I didn't receive it by the 12th that I would continue with reporting them. I've already reported them but I'm I'm doing it again and that's it.

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- Greenville, TX, USA • Jan 08, 2024
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Saw an ad on instagram for a product I was interested in. Went to the actual website, said it is based and manufactured in America. Purchased product and received an email the next day with a tracking number. The tracking number has stayed in pre-shipment meaning USPS is still waiting for the order. I have reached out numerous times to various emails found through the email sent and through their website. Each email comes back as “undeliverable” because the host name does not exist. It has been over 20 days since the initial purchase.

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- Miami, FL, USA • Jan 02, 2024
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I asked for a cellphone which was "on sale". The order was sent on nov. 30th and tracking said I should receive it in dec. 17th. As this never happened I tried to communicate with them. Received mails from [email protected] with different explanations. it was delivery to postal office near my place, ask neighbours, finally they admitted sent a different product.... sunglasses? and told me that to sent my order again I should return (which never arrived) "delivered" package. I think I was scammed and want to recommend any people never buy a product from Vohudiu. The web page had an Amazon logo, don't know if it is fake, but it is very harmful to the image of Amazon, which always worked perfect with products I acquired.

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