Sign in  

Evelina skin care

Sharing is caring! Are you having problems with Evelina skin care? Use ScamPulse to file a complaint.

Evelina skin care Reports & Reviews (2)

- Baton Rouge, LA, USA

Clicked on ad on FB that said FREE sample cosmetics from Macys store closing Blowout (pay shipping only). Was sent Evelina sample products of cream and serum (1oz each) shipped in 1 package but was charged 2 different shipping fees approx $5 each. Then I see TWO charges on my account ($95.41 and $98.41) on 4/9/17. Called 800# from bnk stmt and was told they could cxl but when asked for credit/refund my acct was told NO! Called 7 times and kept getting sales pitches and was never connected to mgr when asked. Was hung up on by every person after i continued to ask for complete refund. I NEVER SIGNED UP FOR A FREE TRIAL. I was under impression I was getting FREE samples for cost of shipping only ( and then I was charged two shipping fees).

When I told them I was going to report them to BBB, only then did they offer 50% off. I immediately told them to credit my cc and stop shipment of product because I DID NOT ORDER IT nor did I sign up for a free trial of ANYTHING!

Ironically every customer service rep gave same pitch and eventually hung up on me while saying how sorry they were they could not help me...click! If they were a legitimate company they would credit my account for the two charges I DID NOT APPROVE.

Picture is of Free samples I ordered and received. I have yet to receive product I was charged for today.

- Winter Haven, FL, USA

I sent for a trial which did not specify how many day of trial but it was for 4.95, then a week later they took out 98.41

out of my bank account and I called and they said its not in thier policy refund money to customers I said they need to refund the 98. I did not authorize and they the Rep started getting rude and said they could not authorize that either because of policy issues. I asked for a manager and the rep said they were not authorize to call a manager.

I asked for their address and a Rep called Michelle said it is in their policy not to give out their address, she said she was done with me and hung up on me. I called again and as soon as I gave out my name they hung up on me again.

Check fields!

Report Evelina skin care


Upload here Increase visibility and credibility of your review by
adding a photo, document or video
Submit

Evelina skin care Contacts

If you know any contact information for Evelina skin care, help other victims by adding it!

Add new contacts
| A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New