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Elegantfound / Pristine Co Ltd

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Elegantfound / Pristine Co Ltd Reports & Reviews (1)

- Fremont, NE, USA

I bought some memorial gifts for my family for Christmas to remember my dad by as he passed away this year. I got some wind chimes and light up jars with sayings on them. I saw the add on Facebook and did some research to see if it was legit, but apparently not good enough. I purchased these in December and it has now been over a month and I still get the same generic email from the email to contact them. (Elegantfound)

I purchased the products from PayPal to be safe and when I had not received my products I went to file a claim. They used Pristine Co Ltd. for their processing company but I didn’t think much of it and their email to contact was different ([email protected]). I went to search Pristine Co Ltd. on the internet as there were multiple red flags, and I couldn’t remember the original name. It was a company in Korea and they posted about how many people have contacted them for their products and tracking numbers...that was it...I was scammed.

I followed through the PayPal process of “communicating” with the seller and I received the same emails of they have contacted the shipping company but are not providing tracking.

A week later I go to contact the PayPal “seller”and the company name has changed to NOerecBLE Co.Ltd. They gave the same generic response of they are having trouble getting the tracking number. I will file a claim now with PayPal as they keep stalling as the deadline is coming up next week where it gets closed...and wanted to share here so somebody else does not get scammed like I was and see the multiple red flags.

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