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[email protected] Reports & Reviews (1)

- Interlochen, MI, USA

I received the waterfall and cones after waiting a month. After getting it, the waterfall was so smokey I wanted to return it. First they offered me 25 percent back and I could keep the product. I said no. Then they offered me 50 percent back and keep the product. I said no. Finally they gave me the return address. I had to send them a copy of my receipt with the tracking number from USPS. They received my return on March 22. I got an email from them last evening telling me I didn't respond to their inquiry and my ticket was closed and resolved. DO NOT UNDER ANY CIRCUMSTANCES DO BUSINESS WITH THIS COMPANY. THEY SUCK.

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