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Dispute Resolution Center

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Dispute Resolution Center Reports & Reviews (12)

Received a call from a no caller id number. Person left vm claiming they were scheduled to deliver certified mail to my home or place of employment between the hours of 3-5pm. Asked me to call back reference his name (Joe Kelly) and the index number. I called back gave the reference number and they claimed I owed a large sum of money to Wells Fargo from 2010. I never opened a Wells Fargo account. He claimed noticed had been sent to this address and that I was deemed no compliant as I never responded. He gave me two options. 1. Deny the claim and that this would be taken to court in front of a judge. 2. Pay the settlement of $900. He claimed he was with the Dispute Resolution Center. He verified an old address and ask for the last 4 of my social. I stated that I'll wait for the documents to be delivered to me and I hung up. This felt like a scam.

- Oklahoma City, OK, USA

A unknown number called first. Left a voicemail saying I owed a debt and was being notified on the voice mail. They gave me a phone number to call which is attached above. A guy named Carl Thomas answers asks for a file number. And I don’t have it. Asks if this is the same number I got a call on. I said yes. He put me on fake hold with music. Explained I owed 900 dollars to Check into Cash from almost 8 years ago. I never remembered this loan. He said they will sue me I gotta be in court and they could take 40 percent off let me pay 500. I asked for proof and he said they don’t provide documents. He gave me a fake address of 2600 Post Oak Road said they do not have a website. Dispute Resolution Center is real in Houston but a completely different address

I got a call today, so did my husband regarding a debt that this company stated that I owe from 2007. They informed me that it was money I owe a bank. Stated that if I did not pay them they would come to my home or my job to serve me papers. I got worried and almost paid them but something told me that it felt off. I did not recognize the bill and wanted more information. I told them that I needed their address, the name of their company, and their professional ID number. I asked them what their company is responsible for, he stated that they mediate with companies and people who owe bills. They came me everything but the ID number, when I asked for that they put me on hold and someone else came on the line. He new rep stated that he was a manager and started repeating everything the first rep said. I asked again for the professional ID number he stated that he will not give that to me. I asked him if he has sent me anything by mail informing me of this debt he stated that he had. I asked what address he has, he stated that he is glad I asked that because papers have been sent to multiple address. he informed me of two of my most recent address. I informed him that I did not get anything, and that I am requesting that he send me something in writing. He started talking about a bunch of stuff that made no sense to me, stated that would write up a report saying I am disputing the claim, I asked again for him to send me something by mail, he repeated what he had said. I asked him if he was refusing to send me something by mail he would not answer me. I finally told him to send me something by mail and hung up on him. I don't know if this is a scam but it sounded very strange to me. I am still freaking out about this issue and don't know if I should call them back or not

- Caldwell, ID, USA

Was called by an "unknown" number after they tried calling 14 times with in 50 minutes I turned off my blocking of unknown contacts so they could leave a voice mail. They are just scammers who said I owed a Bank $4,050 and they are offering to settle the account for $12,000.00 HAHAHAHAHA.... I let George ramble for a good 3 mins about how the cops where going to arrest me and my entire family for this debit. I simply gave him a phone number and said good luck, and as i hung up the phone I was laughing as the number was to my Attorney whom they called right away claiming "your client said to call for payment in the amount of $25,000 - This attorney I sent them to is my Bankruptcy attorney who very calmly asked George to hold while he verified some information about the account, he returned and said he was having a trustee join the call and they where recording it. Well George went on his pitch on how he was going to arrest me and my entire family for this debit and how i said to call my attorney for payment.... the trustee asked for the name of the Bank and account number, once verified that bank was listed the trustee opened up and let Mr. Rude George know he was cooked. HE hung up seconds later after being told the Federal Courts would be notified of illegal Debit collection efforts.

- Richmond Hill, GA, USA

A message was left at my Dad's house for me from a woman named "Angie Morris" claiming to have legal documents she was going to deliver between 3-5 pm and threatening if I was not there to sign for them they would go to my place of employment and make my employer sign for them instead. I recieved a call then from this woman on my cell and I did not confirm who I was as I assumed it was a telemarketer. After speaking with my wife we called back and talked to Corey Lewis who said I owed a debt of aprox $850 to Huntington National Bank from 2007. The address they claimed I lived at during the time that I opened said account was an address I did not live at until a full year later. They also had my last 4 of my ss#. They said I could settle today for the $850 or they would take me to court and make me pay 3x the amount. He then asked me to "verify the following statement....1. I intentional opened the account to defraud the bank. or 2. I opened the account and feel delinquent due to financial burdens" I had already told him I had no such account and I have had NO past due accounts at all. I have since opened 2 loans and paid them off with this bank and there was never an issue. We hung up after he said he would let them know and we would recieve the paperwork at our house. I later that day as no one delivered any paperwork (I gave him the address). The woman who answered was named "Cheryl Clancy". I asked her to verify the address of the business and she said it was 2800 Post Oak Blvd, Houston, TX 77056. I also informed her I called Huntington and confirmed there is no debt owed with them. She said she could not breach the contract with Huntington and give me a contact # to verify the debt... I give her credit she stuck with her act even after I told her the original called broke Federal Fair Trade collection act laws with her message and she claimed the person who called was a third party and she doesn't get information as to who it was. I informed her she should be ashamed of herself as I am sure people fall for this crap.

- Pacific Palisades, CA, USA

Received a voicemail from a woman ("Aubrey") saying she needs to deliver legal documents to me and that she'll show up at my home tomorrow between 3pm-5pm. If she can't reach me she'll show up at my workplace. If she still can't reach me, it'll be a direct refusal. If I have any questions to call 833-739-2793 and gave me an index number to reference. I foolishly called the number to see what this is about and was told by "George" that I had a debt from Wells Fargo from 2009 of about $100. I could either pay $700 now voluntarily or thousands/"three times as much" if I refuse. I asked for supporting documentation and he only wanted to proceed with which route I wanted to go. He had a very old address of mine and my last 4 social security, not to mention phone number and name. I eventually hung up as this was all too pushy and strange. Another thing I noted is that the guy answered the phone by himself with no transferring or company name being used. He hung up on me once while "getting a hard copy from his legal advisors office" and when I called back, he answered right away and apologized for losing me.

- El Paso, TX, USA

I expect this is a scam or might be. I received a call from a lady named Nicole who advised me that I was being served with papers related to some legal issue and they would arrive on tomorrow between 2pm and 5pm the following day. If i had any questions I could call the business who filed the suit at 833-821-0241 and refer to a case number. I made the call in complete panic and terror as I have just lost my job and cannot afford to have any legal fees/action. I was advised that the debt was $2200 but it could be tripled to 3X that amount if taken to court. I had an account with Wells Fargo, however,my account was hacked and I closed the account. I even now currently have an account with Wells Fargo, which baffles me even more. I asked what attorneys office she works for as she placed me on an 4 minute hold to retrieve the "hard copy" of the complaint from the attorneys office. When I asked the question to representative who called herself Lauren Haynes (who gives their last name?) her tone completely changed. She asked if I was disputing the debt and if so she would send it on to be processed to the next steps. I explained that I was not being aggressive and would appreciate if she would simply help me understand what I am being accused of owing. I asked for an itemized list and the address for her office. She went into a tirade, saying she is not obligated to provide me with such information and that I was obviously not going to cooperate so they would pursue legal action. I said no I just need additional information and she hung up on me. I called back several times to get to a voicemail and no one answers. She had the last 4 of my SSN and details about the account. I was almost ready to provide my information to make payment just because of the fear that I could not deal with something like this. This is inhumane that there are people out there working for these type of companies and have no remorse.

Phone call from unavailable caller trying to deliver sealed document. Woman gave index “reference “number and another number to call to find out what documents are about. When I called other number guy answered and gave a 10 year old debt and offered to settle now before Wells Fargo charged me 3 times as much in court.

- Puyallup, WA, USA

Called and told me that a legal courier was coming to serve me documentation between 3-5 if I didn’t call the phone number above. I called and they said that I owed a lot of money to check into cash and that they were going to sue me. They had a lot of my information. I called Check into cash and I do not owe them money

- Plainfield, IN, USA

i need to call 281-661-8452 for Lisa Taylor she called me to collect for a payday loan which I do not have. And, If I didn't set up a payment plan now they were going to charge me up to 3 times the amount which I would owe them $1878.96 plus $1000.00 for court cost. i Called BBB.

These people have called my cell phone and even my job and I have no clue how they got the number. They are claiming I owe Wachovia bank bank for overdraft fees from 2009 for an account that was supposedly open in Jan 2009 and closed Feb 2009 when I didn’t have an account. They are calling everyday stating they will be serving me papers and if they don’t serve me at home or work then they will note it as a refusal to be served and I will miss my court date. These people have all of my information and are pretending to be a law firm.

- Philadelphia, PA, USA

I received a voicemail with no phone call, no idea how, from a woman claiming to be from a debt collector telling me she would be serving me papers the following afternoon. I called the number she left, immediately a guy answers and says "George."

After listening to him speak about how I overdrafted an account by $100 12 years ago, he tells me the fees have gone up to $1,320. And I should pay it right then. When he was met with an "uhhh" he mentioned if it goes to court that the "client" would be seeking 3x that amount at just over $4,000.

When I asked if I can have a day to do my research on the company he put me on the phone with an "Emily" and she says the client only allows one point of contact before court. If I wanted to go the payment arrangement route I'd have to give them my bank account information as a "show of good faith".

Scam was being screamed in my head at this point.

I found no literature on this company. Be safe and be careful out there.

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