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Design Eminent

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Design Eminent Reports & Reviews (25)

Beware! They do business under "parent companies" such as "Design Flit" “Design Eminent” "Logo in 30 Minutes" and “Design Solutions”and "Smart Start Up Solutions" What started as me wanting a simple logo for my LAW firm ended up in thousands of dollars spent. After having them create a logo for me for $149, (which I could have and should have had done locally), they told me that in order to release the logo, I had to pay $410 to have it copyrighted. Now mind you, my logo has MY NAME on it so I did not need it copyrighted nor did I want it copyrighted. But nonetheless, I paid the $410 against my better judgement. I was in a hurry to get my business open and didn’t even consider being swindled by a logo company. Prior to hitting me with the copyright fee, I had agreed to allow them to create a website for me. They told me they could beat the local web designers prices and provide me with everything that he could for much less. I read off to him what the local provider included in their price which was: website creation, hosting, SEO, indexing, and domain management, to name a few. The cost was going to be $699 and 3 months SEO included due to the "copyright issue." Then, after I paid that, guess what? ANOTHER SURPRISE! The price they quoted me did not include hosting - although JOHN FREEMAN (who I have been dealing with) told me that everything the local provider was offering, he was providing for $699. He told me that godaddy, bluehost, etc. were far more expensive than their company and that my website had "different requirements" and the "developer we will need a dedicated hosting server. Dedicated Dedicated. The dedicated hosting is an Internet hosting option in which a physical server (or servers) is dedicated to a single business customer. The customer has complete control over the machine, so they can optimize it for their unique requirements, including performance and security." He included screenshots of comparative hosting companies and said he could beat their price. After some extensive negotiating and arguments, I reluctantly paid $1140 for them to host my account. THEN - I had to provide my Google Business Workplace login information so they could "transfer the domain" to their hosting site. I was promised repeatedly that there would be NO MORE SURPRISES. After weeks and hours and hours of going back and forth about the very simple website layout, it was finally uploaded and live. Then I get this email: "I am emailing you in regards about the Domain Registration. It's been notified by developers that you're domain is not indexed on google listing. We did make your site appear on google but after doing this activity we got the notification from Google that complete the registration process or website and emails will be suspended.In most of the circumstances where we purchase a domain for any customer we complete the registration process at the same time, In your case you have purchased it by your self way back in 2020." But guess what - for $699 I could pay them to register MY DOMAIN THAT I HAD ALREADY BOUGHT AND OWN. I contacted Google and they stated that I would have to transfer the domain back to google by getting the credentials from the administrator of my account. I contacted JOHN FREEMAN again and told him that I wanted my account transferred back to Google. He told me it would be $2000 to do that. TO GET CONTROL OF NY DOMAIN BACK! In the meantime, my law office email has been completely shut down! I have spent the entire day trying to get this resolved - which means lots of money lost by me. Finally, JOHN FREEMAN agrees to charge $499 for one year of registration, indexing and crawling for $499. I agree to pay simply because of the urgency in getting my emails back and then guess what? My card is declined. Why is it declined? Well - my bank tells me it is flagged by the fraud department because there is a problem with the merchant ID and that the merchant names from the previous transactions are not matching. I WENT SEVERAL DAYS WITHOUT EMAIL AND THEY WOULD NOT GIVE ME CONTROL OF THE DOMAIN THAT I BOUGHT BEFORE I AGREED TO ALLOW THEM TO CREATE MY WEBSITE.

UPDATE : In May 2021, I was promised that if I removed all my reviews, they would give me control of my domain. (See attached screenshot.) Today, Mark Eden, “Senior Accounts manager” is telling me that I have to PAY $999 to get control of my domain and end my service with them, meanwhile I can’t send or receive emails because it’s connected to my domain.

+1

Design Eminent is part of a string of fraudulent companies operating under the umbrella company Digitonics, based in Pakistan and investigated for money laundering and impersonating USPTO employees. Avoid this company like the plague. They are not a legit company - they prey on people who don't know anything about building websites. They over-promise, under-deliver and will charge you frequently for services.

+1

My business outsourced this illigitimate company based on Google returning it as a top search and their website seeming professional. Fast forward 7 months and $1200 dollars later, not only have they personally stated to me on phonecall after the fact that they are lying to their customers, but the following (which carries no shock value at this point, only sad disappointment in terms of wasted time and resources):

- Services falsely explained to have you pay ahead. Later "new" fees occur as they explain more services "required" to finish the job (not mentioned earlier). They prey on your lack of computer background.

- Team members consistently rotate to keep you uncertain as to whom is whom (and the stories never stop changing so it doesn't matter if you remember). Mainly "Danny Edward" was team coordinator. You are never permitted to contact the "manager/president."

Was "refunded" stationary's from "Mr. Clark" when they turned out aweful-but this illusion of refund was permitted because they were charging another fee that they would soon refuse to reverse.

- Told team member "Alfred Smith" (Australian) was in car accident thus " "Danny Edward," our coordinator from the start and now once again, was taking over. Told far later while talking with "President/CEO - Allen Stanley" these charges would be reversed (failed website design total of $540USD) plus false pretense of securing copyright ($399USD). Actually felt relieved as "Allen" (sounding native to North America over phone) reassured me that the funds would be reversed apologized profusely for my experience. Said he would reach out in 3 days to followup (my mistake). After no callback I was informed upon contacting company he was on "holiday." First for 1 week. Then "25-30" days.

- Speaking now with "Josh Abrham" who soon defers me to "Mark," then "Fayus." Also "Kevin Parker." All of which hung up randomly at some point. Also dealt with a "Daniel." I'm soon back to Josh who tells me the company is not providing services any longer etc (you understand). (Note repeatedly placed on "hold" and hungup on etc). Told me finally they would only refund these if I first allowed them to bill me another time..I've ceased communication with them finally accepting my losses.

??website designed at a kindergarten level (never reached completion)

??false logo copyright (thankfully have used logos although I now realize the rights are probably claimed by them and no doubt logo will be advertised as "their work" to lure new people-as I was). If you see a logo baring * **** * * *** (which took them months to do) it's our sad story. Nonetheless we'll see if I can properly register this copyright (don't have high hopes - I do have the files.

Please stay safe and away from Design Eminent (aka Octagroup Technologies aka others). Needless to say they're not based in the States either. Too many other things to state but these are the main experiences.

+3
- San Diego, CA, USA

Design Eminent is a FRAUDULANT Business! DONT TRUST THEIR FICTITIOUS "GOOD" REVIEWS on their website or on any website which REPORTS a consumer having a good REVIEW. Their positive rated reviews are NOT REAL CUSTOMERS. Analysis**For every negative consumer who reports a Negative rated experience which is registered on any website, they counter with a positive LIE to maintain an overall positive experience rating .** This company MALICOUSLY adds FALSE CLAIMS of customers having received good services. They deceive consumers to pay for a good discounted price for web design services. DID NOT DO BUSINESS with Design Eminent . This company reports FICTITIOUS "Positive" REVIEWS to STEAL consumers money. RESEARCH!

+2

i signed up with design eminent early summer 2021. My project manager was Josh Abraham, his manager was Allen Stanley, Web Development Dale Evans.
It nis now December 1, 2021 i have spent over a $1,000 my website is down for the 3rd time, blacklisted on google, as a deceptive website. I emailed owner Jerry Miller, he was not happy with my complaint. I told him his workers would not tell me who the ceo was. Waiting for my problem to be solved. Edmund garey phone 404-437-2028

+1

Buyer Beware

Type of Scam Marketing; Designeminent.com

Started a new business and was looking for marketing solution to get my product disseminated to the widest audience possible. Talk to Josh Abrham designeminent.com he claims they could meet my marketing needs. Well today I am left with doing my own Marketing Stragerdy for my Service Dog business Dynamicdogs4U, No return phone calls from the incompetent company, emails promising services but never delivering. You spend more time trying to get the incompetent's to live up to there agreement... Scam in the making, the Better Business Bureau, and The Attorney General Should Shut-Them-Down. They would do the public, and all of the reputable business owners a favor.

+1

I also went through the same ordeal with them. Found out recently that the real name of the company is Design Quotation and they are registered in Sheridan, Wyoming. They actually operate from Saudi Arabia. The Jersey address is totally false. Contact the DA's office in Sheridan, Wyoming and have them investigated. They need to be shut down

- Plymouth, IN, USA

BEWARE - Do not use them

I hired them to do a website for a nonprofit organization after they told me that it was 100% money back guarantee. They did not complete the work and refused to give me my money back, which stole money from kids in the hospital.

Terrible Company! Great communications until you pay them. Lies and miscommunications. I have screenshots and texts to show it! Beware of Nathan and Dale in particular. Promise to call back and do not. Promise to rectify situations and do not. I believe that many of the posts on Trustpilot, where almost 50% of the reviews are rated a 1 were sent in by Design Eminent. Look at Yelp Reviews ... all terrible.

+1

I also went through the same ordeal with them. Found out recently that the real name of the company is Design Quotation and they are registered in Sheridan, Wyoming. They actually operate from Saudi Arabia. The Jersey address is totally false - that's why BBB can't do anything to help. When a complain is filed it goes to Jersey since that's the address on google. Design Eminent doesn't exist legally in the US. If you go through your charges on your bank statement, you'll see the real company there (Design Quotation).
Contact the DA's office in Sheridan, Wyoming and have them investigated. They need to be shut down!

Correction: 19% of reviews on Trustpilot are rated at a 1.

Design Eminent stole 3000 in multiple charges for a website with 15 pages custom graphics, content, and pictures. I paid half and after two day I received a 1/2 done sites. I asked for an additional upgrade of a schedule for two hundred and paid that and another percentage. I checked the demo site once a day to see updates and sent a list of Items to include or address. They did one item of the list and left it. I waited another week and still no updates. Then I became curious so I looked them up a little deeper, a few queries later and I see their F rated. I read the complaints and said, that is exactly what they did to me. *** This is important** They did this previous under the name Ocotologo. Both were Regus virtual address with mail routing service. Others had put their stories and found out they are incorporated in Wyoming and use Stripe as a Credit Card vendor. The have good english skills but still have an Indian Accent or Pakistani. I spoke with others on the phone with others that had been scammed.

+1

You are totally right. They actually operate from Saudi Arabia. BBB can't help because their address in Jersey is false. Report them under their real name - Design Quotation which is based in Sheridan, WY.

We had very bad Webdesign experience and overall with design eminent. Lowest quality where nothing properly works, half of the agreed functionalities are still missing completely, they even put discriminating messages while the site was already live and we are already 3 months behind agreed delivery time. They make you pay 100% upfront with their money back guarantee re assurance which turns out to be as much of a lie and false statement as all they do.
Stay away!

+1

Do NOT engage with them. They are thieves and have no clue about web development, project management and customer servive. They are late, what they do is wrong and they keep charging you things without agreement. AVOID by all means

+2

Horrible scam experience. Sweet talkers promising the world where nothing gets done and to make matters worse they take money from you without a contract and agreement and do not even return it back. STEALING lost almost 2500. $ as they keep asking for more and more to get-to Even the most basic thing. In hindsight should have just given up on the first 1000$ rather then throwing good money, time and nerves after bad money

+2

Horrible scam experience. Sweet talkers promising the world where nothing gets done and to make matters worse they take money from you without a contract and agreement and do not even return it back. STEALING

+2

I initially hired Design Eminent to design a logo for my Organization. After a long process of getting the logo I wanted I ran into legal issues with a company that had a similar name as mine. Jay Berry (Account Manager) mentioned to me that I would have to register my company logo and name as a Trademark to protect from any other companies etc. He mentioned to me that I would have to register it as a copyright first then I would have be able to register the trademark. After speaking with there legal team about the situation I proceeded with the copyright. I registered it Aug 7, 2019. They mentioned it would take about 2-3 months to get approved. I patiently waited, 1 year has now gone by now. No copyright has been filed. I call to follow up & they told me it was registered through the USPTO. I look up the serial number they gave me and it is to a totally different business. He then mentions to me that it is registered through the Library of congress. I call them and they have no submission with the serial number they provided. At this point I feel like I have been lied to about everything and requested a refund. They told me that a copyright is only valid for one year and that it has expired, I did research. A copyright is good for 70 years after being published. Ali was the gentleman on the phone, he screamed at me on the phone and made me feel like I was in the wrong for requesting my money back. Ali then tells me that they will have there lawyers reach out to me because there policy says no refunds etc. Then hangs up. And just like that they took my money.

+2

There business offers 100% quarantee and 100% satifaction it does neither I contacted the federal trade commision about and they told me they investigate aftet they reach a certain amount of complaints. They build a website that needed a dedicated server and wanted 598 a year something i didnt order or want they also took 300 dollars out of my accout without my permission. I will be filling a small claims suit against them. They cost me 850 dollars and i recieved nothing.

+2

This company stole my money. I specifically asked if my InfusionSoft campaign could be integrated with my website or if that would be a separate charge when building my website. I have a chat transcript indicating that everything would be included, so I decided to go with them and purchase the package. Once we reached the point to where the campaigns needed to be integrated they told me I owe them $600 or they wouldn't release the website to me. I disputed the charge with my credit card company. Please beware of this company. They really need to be shut down....they are complete scammers!!!!!

+3

Design Eminent (DE) is hosted on Liquid Web (LW), which is a legitimate company. The IP# that DE is using is 67.227.158.102 You can report DE for misusing the LW servers for malicious activity at their abuse complaints page https://www.liquidweb.com/contact-us/abuse/ In our case they recommended contacting law enforcement.*

Here is the response from Liquid Web to my complaint:

Thank you for your email and information. As you can appreciate, our obligation is to address this directly with our customer so we will not share any details of the investigation or actions with external parties. We appreciate you raising this issue and take all concerns of this matter very seriously. *You may wish to consider pursuing this with the applicable law enforcement authorities in this case.

https://www.liquidweb.com/about-us/policies/complaints-and-community-guidelines/

Had the same experience. They are not based in the US. I don't know how they still in operation. They charge your credit card without authorization and never deliver on a single thing. Its absurd! Karma will come knocking on their door soon.

- Green City, MO, USA

When I started working for the company I was so impressed with how fast they worked and the professionalism of the team when they designed my logo. Once the website design started it was absolutely terrible. Not only do they hit you with hidden fees, promise you there are no more fees, then hit you again with more but they STEAL your money and commit fraud. I asked to have the login for the website so that I could help them fix spacing errors instead of trying to explain over the phone or messaging system. I didn’t hear back after a week so I asked again and then received a notification from my bank that $350 was taken from my account from them. I immediately talked to Ferris Marven (my account leader) and was told that’s what it cost in order for me to get a login. I related that they most definitely did not have my consent to take money from my account. I was told that day (Monday) and the next (Tuesday) that the refund was processed on Monday. Tuesday I talked with Dennis Taylor who is Ferris Marven’s boss who again told us the refund was processed Monday. By Friday we talked again with Dennis who related no refund was processed but was assured that the refund would be processed after the phone call. The next Tuesday comes around with still no refund. We talk to Dennis again who assures us the refund was processed on Friday and that he will provide receipt of refund. By Thursday we have continued to not receive money that was stolen from our account. We talk to Dennis who says he will provide receipt. We eventually talk to the CEO of the company Jerry Miller who relates they do not refund money. Remind you this is money they have stolen from my account without authorization. Jerry Miller the CEO says he is doing us a favor to refund our money in a MONTH! I cannot in good faith recommend this company to anyone. The worst customer service I have ever received, I’ve been lied to, I’ve been stolen from, and even the CEO does not care!!

+2

Dennis Taylor isn't even his real name. They are not Americans. I don't know how they manage to operate in this country. They should be investigated and shut down. They are crooks and liars. They stole over $1500 from me.

Hi, so I have start a new business and I was looking for help with my business card. Well, I find them, We chat and a person working there called me to have more details about my ideas. Well they are really persuasive and say that they have been there for over 10 years. I cant find any other informations about them on internet. Plus, Ive been looking for there adress and it is a rental bureau place call ''Regus''. I called them to to find out if design eminent was a scam and the lady just hangout on me. I really wasted my time.

+3
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